We are a leading healthcare provider in Honolulu, dedicated to delivering compassionate and comprehensive care to our community. Our team is growing, and we are currently seeking a professional and courteous Medical Front Desk Associate to join our dynamic team. This role is crucial in creating a welcoming and efficient environment for our patients and visitors.

As a Medical Front Desk Associate, you will be the first point of contact for our patients. Your primary responsibility will be to provide our patients with a warm welcome, efficiently manage appointments, and handle various administrative tasks. This position requires excellent communication skills, a patient-centered approach, and the ability to handle confidential information with discretion.

Key Responsibilities:

• Greet patients and visitors in a courteous and professional manner.
• Schedule, reschedule, or cancel appointments using our electronic health records system.
• Verify patient information and update records as necessary.
• Answer phone calls, providing assistance and directing calls to appropriate staff.
• Process patient arrivals and departures efficiently.
• Handle co-pays, billing inquiries, and insurance verification.
• Maintain a clean and organized front desk and waiting area.
• Provide administrative support to healthcare staff as needed.
• Ensure confidentiality and HIPAA compliance in all communications and records.

Qualifications:

• High school diploma or equivalent; further education in medical administration is a plus.
• Previous experience in a medical front desk or customer service role preferred.
• Proficiency in electronic health records (EHR) systems and Microsoft Office Suite.
• Excellent interpersonal and communication skills.
• Ability to multitask, prioritize, and manage time effectively.
• Compassionate and patient-centered approach.
• Knowledge of medical terminology and healthcare procedures is beneficial.

We Offer:

• Competitive salary and benefits package.
• A supportive and collaborative work environment.
• Opportunities for professional development and growth.
• A crucial role in providing high-quality care and making a difference in our community.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.