12 Technical service representative Jobs in North Canton, OH
TEKsystems is Hiring a Technical service representative Near North Canton, OH
Description :
Monday-Friday 8am-4 : 30pm
- Will be handling inbound calls from schools that utilize the software
- The summer / fall experience peak call volumes due to new school years starting
- Answer questions around how to generate reports for transactions
- Talk with customers who are confused with how to utilize the software
- Field calls about update pricing within the system for various products or programs
- Run tickets about any technical glitches with the software
- Majority of calls will be regarding questions for the POS systems (especially in schools who this is their first year using the software)
Skills :
Customer service, Customer support, Call center, Microsoft office, Data entry, Inbound call, software
Experience Level : Intermediate Level
Intermediate Level
About TEKsystems :
We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Last updated : 2024-07-02
Job Summary
Full Time
Business Services
$38k-48k (estimate)
06/02/2024
10/02/2024
teksystems.com
HANOVER, MD
1,000 - 3,000
1983
Private
JAY ALVATHER
$3B - $5B
Business Services
Related Companies
About TEKsystems
TEKsystems is an IT consulting firm that offers DevOps, cloud enablement, data analytics and cybersecurity services to businesses.
The job skills required for Technical service representative include Customer Service, Troubleshooting, Customer Support, Call Center, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical service representative positions, which can be used as a reference in future career path planning. As a Technical service representative, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical service representative. You can explore the career advancement for a Technical service representative below and select your interested title to get hiring information.
If you are interested in becoming a Technical Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Service Representative job description and responsibilities
Technical service representatives help customers resolve technical problems associated with a product or service.
04/08/2022: Spartanburg, SC
Technical service representatives need to be current on technological developments and trends to be effective on their job.
02/01/2022: Lowell, MA
Technical service representatives maintain record of call transactions using computer systems and special tracking software.
03/25/2022: Florence, SC
People experiencing tech related difficulties with hardware or software depend on technical service representatives to make things right.
01/24/2022: Cedar Rapids, IA
Guidance of the users to support them in becoming more productive.
04/12/2022: Lansing, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Service Representative jobs
Understand the customer’s grasp of technology.
02/04/2022: Richland, WA
Have a clear escalation pathway.
03/25/2022: York, PA
Ability to use positive language.
03/05/2022: Biloxi, MS
Consider a professional certification.
02/17/2022: Alamogordo, NM
Create a Service Catalog Template.
01/31/2022: Sioux Falls, SD
Step 3: View the best colleges and universities for Technical Service Representative.
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