Top Skills' Must Have
Conducting B2B audience research
Using figma for research studies
Performing Qualitative data research
Description
Looking for an experienced planning and usability researcher who can work independently with guidance to support foundational research and evaluative design usability testing. This position will work directly with the Principal UX Researcher focused on product.
We are looking for this role to be based in the Puget Sound area as some in office time may be required.
Job Responsibilities

• Conduct B2B UX research on one or all of the following types of audiences - individual employees, People leaders (execs, leaders, managers), IT Admins/Managers, and HR / Data analysts.
• Work directly with Design and Product Management partners on key priority design projects from early-stage foundational user research to iterative design evaluations.
• Perform ongoing UX Health studies to evaluate if design-built experiences are at the appropriate level for release to engineering.
• Devise and evaluate methods and procedures for collecting data, such as moderated and unmoderated interviews, group discussions, and surveys.
• Derive insights from quantitative and qualitative data, complementing other research that you will conduct on your own or in partnership with other researchers and stakeholders
• Work priorities aligned directly to needs of design team first with guidance from UXR and Principal UXR Manager, in partnership with the Design team.

Additional Skills & Qualifications

• 5-7 years of hands-on research and/or product planning experience, with demonstrated skill in collecting and analyzing human behavioral data to improve plans and UX in a technology

industry setting

• Track record of operating independently, embracing ambiguity, demonstrating creativity, being detail-oriented, and delivering results in a highly organized manner.
• Experience in presenting and socializing research insights.
• Experience with AI related product solutions would be a plus.
• An advanced degree in HCI (human-computer interaction), market research, human factors, psychology, or a related field with a strong emphasis on research techniques and understanding

humans / designing technology to meet their needs, or a BA/BS in one of these fields with significant industry experience

• Qualitative early stage foundational research experience to understand and build out user role needs, jobs to be done, and challenges.
• Qualitative evaluative research experience and UX Health research (e.g. Heuristic Reviews, Experience Reviews, iterative Usability testing)
• Business To Business research experience is a key requirement in this role
• You are eager to learn and understand about user audiences, their behaviors, context(s) and motivations – across all phases of the customer lifecycle and user journey
• Can demonstrate strong empathy for these users while balancing the vision and constraints of stakeholders
• Experience working in a fast-paced technology environment that requires independent time management, task prioritization, and flexibility
• Verbal and written communication skills and good interpersonal partnering skills.
• Experience building strong collaborative relationships with peers and stakeholders

About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.