Job overview:

We are seeking a motivated Store Manager, whose main priority will be to hire, train, and lead the store sales staff to perform all duties to serve customers best. You will provide oversight of all store day-to-day operations and provide excellent customer service and store maintenance.

The Store Manager will set the tone for operations and create a positive work environment for learning and growth. You will be responsible for driving profitability by maximizing sales and lead by example as you demonstrate an ability to set and hit goals.

*Evening and weekend availability required*

*Scheduling is rotated between staff*

KEY RESPONSIBILITIES:

Support the Operations Manager in their overall efforts and goals.

Train Associate and Assistant Managers

Analyze and provide monthly sales outcomes & growth opportunity strategies to Operations Manager

Conduct monthly evaluations with all store employees to review numbers, monitor performance quality, professionalism, and career progression.

Responsible for the professional development of each employee, including monthly training.

Create efficient schedules to comfortably service customers but cut out wasted labor hours.

Ensure store is open on time every morning. If an employee no shows, you will need to open store.

Responsible for ensuring all shifts are covered and be willing to personally cover any uncovered shifts, whether it is weekends, holidays, or days off.

Ensure through direct involvement or delegation that each team member is adhering to the standards and best practices outlined for the organization.

Produce a strong, knowledgeable, and reliable management team.

Resolve or escalate customer service issues in a timely manner.

Resolves and/or reports employee issues with upper management.

Prepare and compose a meeting agenda for monthly store meeting to set clear expectations and encourage input.

Ensure inventory and ordering needs are addressed.

Responsible for reviewing and submitting payroll on time and send discrepancies to Operations Manager for approval.

Maintain a clean facility, report, and follow through on maintenance issues.

Oversee all facility operations are functioning properly (maintenance, tech, inventory, and etc.)

Support a positive and respectful learning environment.

Support company marketing efforts with approved language and visual displays/social media.

GENERAL SKILLS AND COMPETENCIES:

Excellent attention to detail and accuracy

Professional appearance and behavior

Ability to promote and work in team environment.

Customer service oriented

Ability to work with and resolve complex customer issues.

Demonstrate strong leadership skills.

Excellent interpersonal communication skills - conflict resolution

Capacity to work under pressure and delegate tasks.

Oversee small and large projects and tasks.

Establish productive working relationships with all levels within the organization.

Onboarding and training skills

Complete understanding of inventory control and follow up.

Ability to interview qualified and reliable candidates.

Adhere to company policies and demonstrate a high level of integrity.

REQUIREMENTS:

High school diploma/ GED required.

Moderate grammar, math, and computer skills

Typically, a bachelor's degree in business administration, management, or similar field; or 4 more years of related industry or retail experience

1-year management experience, or at least 6 months of Beaches management experience

History of revenue increases preferred.

Flexible schedule and must be available to work 40 hours per week including mornings/nights/weekends/holidays.

Physical demands: this position involves constant moving, standing, talking, hearing, reaching, and bending over to clean a tanning bed for up to 8 hours at a time.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday
• Rotating weekends
• Weekends as needed

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Westminster, CO 80030 (Required)

Ability to Relocate:

• Westminster, CO 80030: Relocate before starting work (Required)

Work Location: In person