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WESTERN FLYER EXPRESS INC
Oklahoma, OK | Full Time
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TekWissen ®
Oklahoma, OK | Full Time
$45k-56k (estimate)
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Desktop Technician
TekWissen ® Oklahoma, OK
$45k-56k (estimate)
Full Time | Business Services 3 Weeks Ago
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TekWissen ® is Hiring a Desktop Technician Near Oklahoma, OK

OverviewTekWissen Group is a workforce management provider throughout the USA and many other countries in the world. The below job opportunity is with one of our clients, a global information technology company that provides high-performance and industry-focused solutions integrated with leading-edge security to clients in government, financial services, and commercial markets. Their offerings include security software and services, digital transformation and workplace services, industry applications and services, and innovative software operating environments for high-intensity enterprise computing.
Position: Desktop TechnicianLocation: Oklahoma City, OK, 73120 Duration: 12 Months Job Type: Contract Work Type: Non-Driving
Pay rate: $25.00Job Description
  • As a Field Engineer 3, you will perform activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and/or depot locations.
  • This is a journeyman position for the typical desk-side support technician.
  • You will be directed by the Help Desk, Service Desk, or script using standard methods, techniques, and tools.
  • You will also apply personal knowledge to resolve product support issues that could not be addressed by the service desk.
  • Your assignments will range in complexity from troubleshooting and repair to more difficult device repair, including reloading and re-imaging of PCs/laptops, and installing and optimizing HW/SW networking products.
Responsibilities
  • Provides support for software, hardware, and networking support for desktops, laptops, and servers
  • Provides maintenance and support on legacy products
  • Supports Core, server products
  • Performs disk replacement on enterprise storage products
  • Installs and maintains PCs and associated software, networks, servers and peripherals
  • Supports network products from operational and maintenance perspectives
  • Performs installs, moves, adds, and changes as required
  • Tests and certifies PCs, networks, servers and client-approved applications
  • Provides follow-up on problems or escalation.
  • Maintains a high degree of professionalism in actions, demeanor, and dress.
  • Ensures customer satisfaction throughout the service delivery transaction.
  • Ensures client-specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system
TekWissen® Group is an equal-opportunity employer supporting workforce diversity. TekWissen is an emerging global human capital, recruitment and IT services organization. Operating since 2009, we draw upon more than a decade of staffing experience to deliver critical talent acquisition solutions and IT engagements for our clients. We’re founded on a culture that is passionate about delivering tailored solutions, that create lasting partnerships.
Our global footprint covers six countries: United States, Canada, Australia, India, United Kingdom and the Philippines. This allows us to work in close partnership with organizations and manage everything from global talent needs with demanding resourcing strategies, to single sites with lower recruitment volumes.
TekWissen® is an equal opportunity employer supporting workplace diversity.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$45k-56k (estimate)

POST DATE

06/01/2024

EXPIRATION DATE

10/16/2024

WEBSITE

tekwissen.com

HEADQUARTERS

ANN ARBOR, MI

SIZE

200 - 500

FOUNDED

1998

TYPE

Private

CEO

STEVE MOMORELLA

REVENUE

$10M - $50M

INDUSTRY

Business Services

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About TekWissen ®

TekWissen provides enterprise software, web development, data warehousing, systems integration, information technology security services.

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The job skills required for Desktop Technician include Help Desk, Networking, Service Desk, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Technician. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Desktop Technician positions, which can be used as a reference in future career path planning. As a Desktop Technician, it can be promoted into senior positions as a CAD Support Technician II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Technician. You can explore the career advancement for a Desktop Technician below and select your interested title to get hiring information.

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If you are interested in becoming a Desktop Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Technician for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Desktop Technician job description and responsibilities

Advising staff on appropriate procedures for directing their IT-related queries and recommendations.

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Delivering IT and related assistance upon request, or as you deem suitable.

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Performing routine inspections and upkeep of existing installations.

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Updating computer operating systems and other important software, as needed.

05/06/2022: Springfield, IL

Substantiating requests for hardware and software purchases and upgrades, if appropriate.

03/24/2022: Galveston, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Desktop Technician jobs

Ability to effectively prioritize and execute tasks in a high-pressure environment.

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Ability to conduct research into PC and software issues and products as required.

02/22/2022: Atlanta, GA

Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components.

04/07/2022: Mcallen, TX

Able to read and understand technical manuals, procedural documentation and OEM guides

04/24/2022: Rochester, NY

Working technical knowledge of current protocols, operating systems, and standards.

05/03/2022: Huntsville, AL

Step 3: View the best colleges and universities for Desktop Technician.

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