Job Title: Program Manager

Location: Moline, IL, 61265

Duration: 24 Months

Job Type: Contract

Work Type: Onsite (M-F 8-5pm)

Visa sponsorship is not available, now or in the near future, for this position.

Pay Rate: $35 - $39/hr on W2

Overview:

TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is the brand name of Deere & Company, an American corporation that manufactures agricultural machinery, heavy equipment, forestry machinery, diesel engines, drivetrains used in heavy equipment, and lawn care equipment.

Job Description:

• Supports the overall relationship, profitability and business development of an assigned group and supports implementation of specific strategies to achieve a high level of customer satisfaction and business growth.
• Administers tactical programs of the assigned product line and assists in the development of overall plans and programs.
• Focuses on a specific, discrete product, primarily as an implementer rather than a developer.
• Tracks and analyzes product performance and trends in terms of volume and profitability.
• Maintains close contact with sales, manufacturing and distribution functions to sense business conditions and trends.
• Administers pricing and inventory programs on a daily basis.
• Coordinates and/or conducts special studies and promotional projects.
• Contributes to business and marketing plan development and modification.
• Duties: Supports on going business activities with assigned customers at both engineering and manufacturing levels.
• Leads communication efforts between company and customer in order to build/maintain customer loyalty and satisfaction.
• Supports the development of new product specifications that provides technological advances and cost effective solutions for customers and furnish proper direction for the development of customer quotes.
• Works with sales and marketing management regarding overall relationship, pricing, margins, profitability, and business development strategies.
• Participates and provides input for cost/schedule change decisions resulting from specification changes and/or cost variance.

Major Purpose:

• Leads a customer focused team to develop and implement process improvements to newly sourced configuration center for client.
• Responsible for overseeing daily config center operations along with forecasting asset turns only monthly cadence, drive process optimization/flow, quality control, build schedules, and ensure high quality and customer satisfaction.

Duties:

• Oversee daily operations of our config center focused on forecasting, planning, build quality, speed of delivery, and driving asset accuracy.
• Forecast budget spend the a 30-45 day asset turn.
• Track budgets and report variances to colleagues and leadership.
• Deliver small- or medium-scale process improvements while working within an newly established program.
• Participate actively in the development and nurturing of networks and relationships internally and externally to support customer satisfaction and team enrichment.
• Support strategy formulation for digital by exploring how information technology can be used to help the organization become more responsive to customer needs and changing business requirements.
• Help team manage internal client and customer relationships and feedback.
• Formalize quality review process.
• Contribute to the adoption of a digital culture by embracing and applying digital capabilities and Agile methodology.
• As process improvements and optimizations occur, help prepare and deliver targeted training, for internal IT teams and customers .
• Provide the means (e.g., research, ideas, solutions) to enhance speed to customers via innovation strategy, pipeline, and road map.
• Assist in facilitating process development workshops with subject-matter experts, drive agreement on process flows across functional areas, and document processes and activity workflows to develop clear and detailed process maps.

Skills:

• Forecast and budget management
• Organizing daily activities
• Collaboration with product teams and edge teams for changes, updated, and process flow (approvals, coordination of delivery dates, etc.)
• Process optimization and new process flow
• Ability to schedule and manage tasks effectively
• Conflict resolution and problem-solving skills
• Risk management
• Written and verbal communication skills
• Cost control and budgeting skills
• Teamwork and motivational skills
• Organizational and multitasking skills

Must haves:

• Drive day to day operations with focus on qualify and process improvements.
• Running and driving the change management
• Communication skills
• Asset inventory process management

Education Qualification:

• Education level- BA

Experience:

• Years of experience- 3-5 years of experience.

Skills, Abilities, Knowledge:

• Planning and Organizing
• Action Planning
• Data Collection and Analysis
• Verbal Communication
• Managing Change
• Policy and procedures
• Project Risk and Issue Management
• Stakeholder Expectation Management
• Costing and Budgeting
• Computer Skills
• Adaptive Mindset
• Assessment
• Budget and Control
• Data Control
• IT Implementation and integration
• Measure Solution Performance
• Project Benefits Management
• Project Life Cycle Adaptation
• Project Management
• Project Schedule Management
• Project Scope Management
• Project Strategy Creation and Alignment
• Project Tracking and Reporting Education
• Bachelor's Degree or Equivalent Level

TekWissen® Group is an equal opportunity employer supporting workforce diversity.