Position: Senior Business Analyst

Location: New York, NY 10112

Duration: 6 Months

Job Type: Contract

Work Type: Onsite

Shift: (Mon-Fri) (9.00AM-6.00PM)

Pay Rate: $70-$70/hr on W2

Overview:

TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a media and entertainment company that develops, produces, and markets entertainment, news, and information. It owns and operates a portfolio of news and entertainment television networks, a motion picture company, television production operations, a television stations group, theme parks, and a suite of Internet-based businesses.

Job Description:

Responsibilities

• Support the Operations QA and Trials team with the facilitation of various trial phases including such duties but not limited to:
• Assist in the recruitment and management of trial users (Onboarding, technical segmentation)
• Trial app distribution
• Site maintenance
• Trial test case documentation
• Monitor Slack, Centercode & Trial Inbox for issues, feedback and comments made by trial users. Ensuring escalation of tickets to the proper business owners.
• Assist with data collection and summary reporting for trials
• Provide clear & effective communication to trialists through various tools (Centercode, Slack, Internal Corporate Communications)
• Partner with cross functional teams across the Direct-to-Consumer business including but not limited to Quality Engineering, Technology Delivery, PMO, Development and Product to define trial worth features and requirements.

Qualifications/Requirements

• Strong analytic & reporting skills and proficiency in SmartSheet, Excel, Powerpoint and SharePoint.
• Knowledge of Atlassian products like Jira, Confluence
• Understanding of Agile principles and workflow
• Experience working with digital and streaming products strongly preferred
• Team oriented and collaborative with an aptitude and willingness to learn new methods and tools
• A level of comfort asking probing questions and providing timely responses to help both internal and external customers to troubleshoot issues
• Experience working with Centercode, macros, JSON is a plus
• Knowledge of visualization or dashboard tools like Tableau, Power BI or JQL is beneficial
• Excellent written and verbal communication skills
• Understanding of various streaming devices (tvOS, Roku, Smart TVs, mobile, etc)

TekWissen® Group is an equal opportunity employer supporting workforce diversity.