Telebeez Pro is Hiring a Data Entry Customer Service Near Miami, FL
Department: Telebeez Pro Location: Miami, FL Compensation: $33,600 - $47,040 / year DescriptionWe are seeking a highly organized and detail-oriented individual to join our team as a Data Entry Customer Service representative. In this role, you will be responsible for accurately inputting customer information into our database, providing excellent customer service, and ensuring data integrity. This is an exciting opportunity for someone who is looking to kickstart their career in a fast-paced and dynamic environment. Job Title: Data Entry Customer ServicePay Range: $33.600 - $47.040 year Full time jobJob Summary: This position requires strong attention to detail and the ability to work efficiently under tight deadlines. You should also possess excellent problem-solving skills and the ability to multitask effectively. A positive attitude and a willingness to learn are also essential for success in this role. Key Responsibilities
Enter customer data into the company database accurately and efficiently
Provide exceptional customer service by answering inquiries and resolving issues promptly and effectively
Maintain data integrity by verifying and updating customer information on a regular basis
Collaborate with other team members to ensure seamless operations and support various departments as needed
Follow established data entry processes and protocols to ensure accuracy and efficiency
Adhere to strict confidentiality guidelines in handling sensitive customer information
Assist in maintaining and organizing physical and electronic files in a systematic and accessible manner
Take ownership of customer requests and follow through to ensure timely resolution
Identify and recommend process improvements to enhance efficiency and accuracy in data entry tasks
Skills, Knowledge And Expertise
High school diploma or equivalent; some college coursework preferred
Proven experience in data entry or a related field
Excellent attention to detail and a high level of accuracy
Strong written and verbal communication skills
Proficient in Microsoft Office suite, particularly Excel
Ability to multitask and meet deadlines in a fast-paced environment
Strong problem-solving skills and the ability to think critically
Excellent organizational skills and the ability to prioritize tasks effectively
Ability to work independently and collaboratively in a team environment
Knowledge of CRM software and customer service principles is a plus
Must be reliable, punctual, and demonstrate a high level of professionalism