The Field Service Engineer will troubleshoot, repair, and perform preventative maintenance (including installation and training) on Teledyne FLIR chemical and biological detection instruments in house and/or at customer sites.

Primary Duties & Responsibilities:

• Become knowledgeable of Teledyne FLIR gas chromatography–mass spectrometry and biological detection products and services.
• Perform installation of Teledyne FLIR hardware and software in the field.
• Provide training on the use of product hardware and software both in house and in the field.
• Troubleshoot and repair GC/MS and Bio instruments both in house and in the field.
• Manage and resolve customer concerns in a professional, pleasant, and responsive manner.
• Document appropriate questions, techniques, and solutions in the product knowledge base (JIRA program or formal documentation)
• Travel is expected (both domestic and international) to be at least 25%
• Participate in ongoing internal training programs.

Job Qualifications:

Background must include:

• ASEET and 2 years of relevant work experience; or
• BSEET degree and one year of relevant work experience; or
• BS degree in a science discipline and 1 or more years work experience with GC/MS instruments.

Experience required in the assembly and/or repair of:

• Surface mount components
• Printed circuit boards from engineering drawings
• Cable assemblies and harnesses from engineering drawings
• Vacuum lines and tubing
• Complex electro-mechanical instruments

Ability to read and understand electrical schematics and mechanical assembly drawings

Excellent analytical and problem-solving skills

Working knowledge of Microsoft Office Suite (Excel, Word, PowerPoint)

Ability to effectively communicate and interact with team members and customers.

Other Qualification:

• Prior experience with Mass Spectrometers (FLIR or competitor) would be a plus.
• Prior military experience would be a plus.
• Ability to travel (both domestic and international) expectation is 25%.
• Ability to lift up to 50 lbs.

Applicants must be either a U.S. citizen, U.S. national, legal permanent resident, asylee, refugee or must be eligible to apply for and obtain the appropriate export control license from the U.S. Departments of State or Commerce.