The Program Director is the primary contact person for our client. This position works closely with our account executives and serves as the liaison between the client and our operations and IT departments. Essential duties, include, but are not limited to the following:

• Develop outbound/inbound market targeting, lead generation, and lead nurturing campaigns aligned to the objectives of the client, including the creation of marketing communication guides
• Interface with all TeleNet departments to ensure proper implementation and execution of the campaigns, from the initial phase of systems development and data selection/prioritization to scheduling manpower needs, training, and ensuring satisfactory agent performance
• Monitor TeleNet’s compliance with client objectives from the inception to conclusion of the project, working with TeleNet’s operations team on modifications, optimizations, and enhancements to yield best results
• Approve reports and qualified leads prior to being sent to the client, as well as create program analysis reports (quarterly or end of the campaign)
• Communicate effectively with TeleNet’s sales team on client and project issues, as appropriate
• Coordinate and conduct regularly occurring client meetings, as well as internal meetings including call calibration and training sessions
• Handle any other assignments upon request or as circumstances require.

Skills and Qualifications Required:

• 2 years experience in marketing or program management
• Advanced proficiency with MS Office Suite applications, including Outlook and PowerPoint.
• Exceptional listening and verbal/written communication skills
• Bachelor’s degree in business or related field (preferred)
• Organizational skills
• Extensive management/leadership skills
• Superior coaching and teambuilding skills
• Problem analysis and problem-solving skills
• Excellent written and oral communication skills
• Superior presentation skills to promote programs
• Good judgment, flexibility, and adaptability
• Efficient with office software: Microsoft Office and Salesforce

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance
• Life insurance
• Paid time off

Schedule:

• Monday to Friday
• 8:00 a.m. – 5:00 p.m.

Education:

• Bachelor’s (Preferred)

Company’s website:

• www.telenetmarketingsolutions.com

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

COVID-19 Precaution(s):

• Virtual and an onsite interview process
• Social distancing guidelines in place
• Virtual meetings
• Sanitizing, disinfecting, or cleaning procedures in place

Job Type: Full-time

Pay: Up to $45,220.27 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: Multiple locations