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About TP
Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the worlds best brands streamline their business in meaningful and sustainable ways.
With more than 410,000 inspired andpassionate people speaking more than300 languages, our global scale and localpresence allow us to be a force of goodin supporting our communities, ourclients, and the environment.
Benefits of working with TP include
Purpose
Responsible for working with operations team in executing initiatives to improve customer service outcomes and driving customer advocacy based on Customer Insights, team insights and opportunities. Assists the Customer Experience Manager identify and prioritise customer pain points, issues and bottlenecks and lead Process Improvement initiatives in the organization using continuous improvement tools to track, evaluate and report results.
This position is 100% onsite in Brownsville, TX. Work at home is not available for this position.
Your Responsibilities
Qualifications
Be Part of Our TP Family
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
Teleperformance is an Equal Opportunity Employer
Full Time
$102k-125k (estimate)
06/24/2024
07/13/2024
teleperformanceusa.com
Salt Lake City, UT
500 - 1,000