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Purpose:
Assist the service manager in maintaining accurate and on-time reports and records relative to the service department's operation within the dealership.
Responsibilities:
Fields inquiries to the Service Department
Opens work orders and maintains control until they are closed and invoiced
Maintains the service library with current information
Maintains Service Department filing and records
Updates customer profiles using equipment, hours, or other information from the customer work orders
Maintains accessories and supplies and prepares replacement orders
May prepare Service Technician efficiency reports
May process warranty and/or product improvement claims including calculating and submitting charges, and follow-up
Other duties as assigned
Job Requirements:
High School Diploma or equivalent experience
Basic knowledge of accounting practices
Ability to use Microsoft Office and internet functions
Knowledge of office procedures
General understanding of mechanical/technical terms is preferred
Bilingual preferred
Full Time
$37k-44k (estimate)
06/27/2024
07/15/2024
tellusequip.com
PARK ROW, TX
200 - 500
2020
JEFF DONALDSON
$50M - $200M
Wholesale
The following is the career advancement route for Work Order Processor positions, which can be used as a reference in future career path planning. As a Work Order Processor, it can be promoted into senior positions as an Order Fulfillment Clerk II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Work Order Processor. You can explore the career advancement for a Work Order Processor below and select your interested title to get hiring information.