DESCRIPTION:

Under the direction and guidance of the Medical Director, CEO and CFO , the Director of Clinical Operations, Behavioral Health Services will work with the Executive Leadership Team to advise, lead and assist with implementation of strategic goals as well as create marketing & development tools, to meet agency objectives. (DCO) will have full oversight of compliance programs and procedures; including operational guidance for staff, programs, and expansion, in the execution of its mission. The (DCO) will maintain full knowledge of various related behavioral/mental health programs, operation, and business plans, for the state of Maryland. The (DCO) will also be responsible for management of activities including organizational development and leadership training. Additionally, the (DCO) is responsible for enhancing the visibility of the agency by promoting (through communication, marketing & development), the mission and goals of Temah Healthcare Services to public entities, community & civic organizations, academic institutions, and various interest groups, to include federal and state governments, and form viable collaborations. Will work closely with the CEO and Officers of Temah Healthcare Services to maintain the highest standard of satisfaction and ratings with agency partners. The additional responsibilities as a Director Therapist is to carry out the function of therapist by providing counseling, intakes assessment, treatment team meetings

JOB DUTIES

Clinical & Compliance

• Provide clinical supervision to lower level Clinicians or graduate social work students/interns and staff, involving review of clinical documentation, consultation on the provision of care, and advisement on quality of service
• Oversight and coordination of quality assurance and quality improvement processes and procedures, including record audits and development of Corrective Action Plans
• Review measurements and assess policy & procedures of contractor’s agreements; ensure compliance with state guidelines/standards
• Create, implement and review policies and procedures for staff performance guidelines
• Attend and/or complete required training for DHS CARF, and licensure
• Ensure policy & compliance is met for CARF, DHS, and Temah Healthcare Services.
• Participate as Team Member & Leader to achieve Temah Healthcare Services' goal of excellence in client care and treatment provision

Marketing & Development

• Participate in weekly Executive Leadership Team meetings to develop strategies, priorities, and policies to enhance the agency’s goals and objectives in meeting consumer needs
• Meet with and present Temah Healthcare Services to various agencies, to establish partnering resources
• Advise and provide supervision to staff as needed, to ensure effective programs
• Identify and develop funding resources (i.e. grants, collaborations, special projects).
• Execute and monitor contracts or other agreements as authorized
• Spokesman to community & civic organizations as well as various agencies
• Develop & Design effective systems to track progress and regularly evaluate program components to measure success; communicate findings to board members, funders, and other constituents
• Expand local revenue by creating fundraising activities to support existing program operations and regional expansion
• Assist in the development activities ensuring goals & objectives are met
• Monitor public policy issues impacting behavioral health services
• Attend State, Federal and Regional conferences to maintain an active role in related national interest; and to present & enhance strategic interests of (Temah Healthcare Services)

Job Expectations

• Performs directly related duties, with little to no supervision as assigned
• Attend meetings, keeping CEO and Leadership abreast of collaborations and program updates
• Recommend and maintain oversight of attendance at external events, i.e., partnership meetings, conferences, community planning sessions, special events that enhance agency strategic objectives
• Self-motivator, self-starter, react with sense of urgency to important issues & well organized
• Ability and willingness to travel to meet external customers and/or attend other business matters

Required Knowledge Skills and Abilities

• Program operations, i.e., OMHC, PRP, MTS, SUP, IOP, PHP, OP, DUI, Residential.
• Administration of federal, state and DHS policy & procedures; and CARF compliance
• Two (2) years proven track record in strategic planning & development of special programs
• Development of special projects for fundraising; budget management
• Organizational, interpersonal and communication skills (verbal & written)
• Ability to work with diverse groups including volunteers, board of directors, community groups, consultants, health care workers and social service professionals
• Demonstrated ability to present and articulate issues, representing policy and agency concerns
• Demonstrated knowledge and commitment to community behavioral health service
• Familiarity with local, national, private and public sources
• Leadership, coaching, and relationship management
• Ability to create budgets to achieve agency objectives
• Available to work around various schedules as needed (i.e. evening or weekend events, or agency related activities).

Educational & Management Experience

• Masters degree in a social service field, from an accredited college or university
• Senior Management experience with a proven track record in mental health
• License Clinical Professional Counseling or Licensed Clinical Social Work with a Supervision Certificate, a plus

Job Type: Full-time

Pay: $60.00 - $65.00 per hour

Expected hours: 40 per week

Benefits:

• Paid time off

Healthcare setting:

• Outpatient

Medical specialties:

• Psychiatry

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• Cockeysville, MD 21030 (Required)

Work Location: Hybrid remote in Cockeysville, MD 21030