TEN Credit Union exists to care for the lives of our employees, members, families, and communities. We care by putting people before profit, relationships before fees, families before timecards, and community trust before growth.

While we are serious about our mission, we do not take ourselves too seriously. We are a team that values creativity, collaboration, and above all fun!

We are looking for a Teller Supervisor to join our Johnson City, TN location.

Day-to-Day Job Duties :

This position is an entry level supervisor position responsible for supervising day to day operations of the Johnson City branch teller line and ensuring the branch provides exceptional member service, while making referrals and cross selling products and services to achieve goals.

In addition, the Teller Supervisor will :

• Ensure efficient operation of branch personnel, vault operations and equipment.
• Interview members and input consumer loan applications.
• Assist centralized lenders in closing consumer loans.
• Assist members with account opening and maintenance of all deposit products and ancillary services.
• Supervise personnel with assigned branch while maintaining the ability to perform the essential job functions of all branch positions.
• Monitor all branch activities to ensure adherence to credit union policy and procedure and regulatory compliance. Coach, train, and develop employees to exceed in their job functions.

Compensation : Depends on experience

BENEFITS

We are proud to offer competitive wages and an extensive benefits package including employer paid medical, dental, vision, basic life and AD&D, long-term and short-term disability for all employees (additional coverage for family members may be selected at the expense of the employee).

We also offer a 401K Defined Contribution Plan with a generous employer match up of 7%, and eleven (11) paid holidays! Visit our careers page to learn more at

Qualifications :

• High school diploma or equivalent required.
• Three years' experience working in retail operations of a credit union, bank, or financial institution.
• Experience in management preferred.

REQUIREMENTS :

• Thorough knowledge of credit union accounts, products, services and credit union operations.
• Demonstrate strategic thinking, leadership, and teamwork.
• Accuracy in cash handling and transactions; above-average math skills.
• Proficiency working with computers and office equipment.
• Good interpersonal skills :
• Strong verbal and written communication skills in English; communication skills in other languages desirable.
• Ability to travel on an irregular basis.

PHYSICAL REQUIREMENTS :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to sit and / or stand for long periods of time.
• Ability to use a computer for long periods of time.
• Ability to move to various areas of the branch and assist members from different areas of the branch (teller line, vault, outdoors).
• Ability to lift 50 pounds.

TENCU is an Equal Opportunity Employer.

No recruiters please.

To be hired for this position, candidates must pass a drug screen and background check.

Job Posted by ApplicantPro

Last updated : 2024-06-10