33 Senior Manager Platform Operations Jobs in Los Angeles, CA
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Senior Manager Platform Operations
$155k-188k (estimate)
Full Time | Business Services
3 Days Ago
Tencent is Hiring a Senior Manager Platform Operations Near Los Angeles, CA
Responsibilities:Level InfiniteLevel Infinite is a global game publisher offering a comprehensive network of bespoke services for games, development teams and studios around the world. We are dedicated to delivering engaging and original gaming experiences to a worldwide audience, whenever and wherever they choose to play, while building a community that fosters inclusivity, connection, and accessibility. The brand also provides a wide range of services and resources to our network of developers and partner studios around the world to help them unlock the true potential of their games. Level Infinite is both publisher of breakout hit games like PUBG MOBILE and Goddess of Victory: NIKKE, and a collaborative partner in games such as Fatshark’s Warhammer 40,000: Darktide, Dune: Awakening from Funcom, Nightingale from Inflexion Studios and many more. To learn more about Level Infinite, visit levelinfinite.com, and follow on Twitter, Facebook, Instagram and YouTube.
Tencent GamesTencent Games was launched in 2003 and has since grown into a leading global platform for game development, publishing and operations. We are dedicated to providing high-quality interactive entertainment experiences to players and currently offer more than 140 games, including PUBG MOBILE, Call of Duty: Mobile, League of Legends, Arena of Valor and Alchemy Stars, to hundreds of millions of players across over 200 countries and regions.
As the Senior Manager Platform Operations, you will play an important role as part of Tencent Games’ Strategic Partners leadership team, reporting directly to the Head of Strategic Partners – Console/PC.
Overview:
Our Strategic Partners team is looking for an experienced Senior Manager Platform Operations to drive our release strategy for games, updates, and other content across all PC and Console platforms. In collaboration with our studio operations team, you’ll ensure a smooth relationship and overall submission process between companies. You will work with teams across Level Infinite, Tencent IEG Global (Production, Operations, Marketing, Comms), and our external development studios to oversee and coordinate highly complex timelines for certification, age ratings, and releases. You will act as a primary point of contact for game releases and age ratings and communicate status on all issues related to these releases to help ensure smooth, successful launches. You will also work with first party partners to coordinate the setup of products and ensure that all launches go as planned. We are looking for someone who can apply significant experience within the Games as a Service sector to define, guide, and create team processes, pipelines, and deliveries.
Responsibilities:
California, Washington
The base pay range for this position in the state(s) above is $99,600 to $182,260 per year. Actual pay is based on market location and may vary depending on job-related knowledge, skills, and experience. A sign on payment, relocation package, and restricted stock units may be provided as part of the compensation package, as well as other medical, financial, and/or other benefits, dependent on the specific position offered.
Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are also able eligible to participate in the Company’s 401(k) plan, accrue from 15 up to 25 days of vacation leave per year, up to 10 paid holidays per year, 2 floating holidays and accrue up to 10 days of paid sick leave per year. Your benefits eligibility requirement will be adjusted to reflect your location, employment status, duration of employment with the company, and position level. Benefits may be pro-rated for those who start working during the calendar year.
Tencent GamesTencent Games was launched in 2003 and has since grown into a leading global platform for game development, publishing and operations. We are dedicated to providing high-quality interactive entertainment experiences to players and currently offer more than 140 games, including PUBG MOBILE, Call of Duty: Mobile, League of Legends, Arena of Valor and Alchemy Stars, to hundreds of millions of players across over 200 countries and regions.
As the Senior Manager Platform Operations, you will play an important role as part of Tencent Games’ Strategic Partners leadership team, reporting directly to the Head of Strategic Partners – Console/PC.
Overview:
Our Strategic Partners team is looking for an experienced Senior Manager Platform Operations to drive our release strategy for games, updates, and other content across all PC and Console platforms. In collaboration with our studio operations team, you’ll ensure a smooth relationship and overall submission process between companies. You will work with teams across Level Infinite, Tencent IEG Global (Production, Operations, Marketing, Comms), and our external development studios to oversee and coordinate highly complex timelines for certification, age ratings, and releases. You will act as a primary point of contact for game releases and age ratings and communicate status on all issues related to these releases to help ensure smooth, successful launches. You will also work with first party partners to coordinate the setup of products and ensure that all launches go as planned. We are looking for someone who can apply significant experience within the Games as a Service sector to define, guide, and create team processes, pipelines, and deliveries.
Responsibilities:
- Support the Level Infinite leadership team, helping develop end-to-end timelines and plans for all releases in our portfolio (full games, updates, add-on content, IAP, etc.)
- Oversee the tracking of tasks and deadlines involved in game releases (game submissions, patch submissions, marketing materials submissions, age ratings submissions)
- Drive the submission process for age ratings on assigned projects
- Collaborate with our partner teams on development, marketing, QA/localization and production through regular communication and reporting
- Clearly communicate submission issues, their impact, and develop action plans through partner teamwork
- Coordinate and educate internal stakeholders and development partners on Release Management processes
- For physical releases, provide support to internal stakeholders by tracking packaging approvals, communicating any blockers, vetting the manufacturing timelines against the production timeline, etc
- Identify risks in advance and drive the team towards successful resolution before the risks turn into incidents affecting the team or players
- Act as platform tech evangelist to educate teams on unique and priority features/functionality by platform
- Other relevant duties as assigned
- 10 years of platform operations experience, preferably GaaS based content releases and support across all PC and console platforms
- Strong relationships with platform Operations, Submission and Certification teams
- Experience shipping 2-3 full commercial game ship cycles
- Focused and composed under pressure
- Strong understanding of the console SDK development tools, timelines and release processes for multiple platforms
- Excellent knowledge of console certification requirements and age ratings submissions, with experience handling submissions for PEGI and/or ESRB
- Highly adaptable to a variety of situations and curious about potential improvements
- Flexibility and willingness to work odd hours as needed to support our development studios around the world and in multiple time zones
- Strong communication and relationship-building skills adapted for a global remit
- Ability to coordinate with multiple teams across publishing infrastructure and effectively prioritize tasks
- Ability to quickly solve or seek the solution to any problem in a dynamic and ever-changing environment
- An enthusiasm and passion for games and the games industry, with a strong understanding of the game development and release process
- Experience shipping a physical release, understanding of the manufacturing timeline
- Previous experience in QA and/or game development is a plus
California, Washington
The base pay range for this position in the state(s) above is $99,600 to $182,260 per year. Actual pay is based on market location and may vary depending on job-related knowledge, skills, and experience. A sign on payment, relocation package, and restricted stock units may be provided as part of the compensation package, as well as other medical, financial, and/or other benefits, dependent on the specific position offered.
Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are also able eligible to participate in the Company’s 401(k) plan, accrue from 15 up to 25 days of vacation leave per year, up to 10 paid holidays per year, 2 floating holidays and accrue up to 10 days of paid sick leave per year. Your benefits eligibility requirement will be adjusted to reflect your location, employment status, duration of employment with the company, and position level. Benefits may be pro-rated for those who start working during the calendar year.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Business Services
SALARY
$155k-188k (estimate)
POST DATE
07/04/2024
EXPIRATION DATE
08/01/2024
WEBSITE
tencent.com
HEADQUARTERS
HAIDIAN, BEIJING
SIZE
>50,000
FOUNDED
1998
CEO
NA LUAN
REVENUE
$10B - $50B
INDUSTRY
Business Services
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