ESSENTIAL JOB FUNCTIONS include the following but are not limited to:

• Implement administrative policies and procedures to assure appropriate resident admission in compliance with federal, state and local requirements.
• Implement an organized and accurate record keeping system for resident admission, discharge and bed hold.
• Gather sufficient pre-admission data to determine resident level of care and the ability of the facility to properly care for the resident.
• Interview potential residents and residents’ representatives to collect accurate data.
• Complete pre-admission and admission inquiry forms accurately.
• Ability to collect accurate data for all payer sources.
• Ability to interact with discharge planners in an effective, efficient manner. Ask for appropriate and adequate resident information.
• Ability to analyze the information to determine if the facility can care for the resident adequately.
• Assign appropriate hospital numbers and room numbers to residents in consultation with the nursing department and administration.
• Greet and escort the new residents to the assigned nursing unit.
• Identify potential residents whose needs can be met by the facility. Ability to accept reservations for resident accommodations in an accurate and organized manner.
• Follow admission, transfer and discharge policies and procedures.
• Maintain an accurate facility census for all facility departments.
• Communicate an accurate facility census to all facility departments.
• Keep accurate records of residents’ information; keep all residents’ information confidential.
• Notify appropriate facility a department when a resident is admitted, transferred, discharged or moves from one room to another.
• Work cooperatively with all facility department supervisors and administrative staff.
• Explain facility philosophy, policies and procedures to potential and new residents and residents’ representatives.
• Explain the facility admission agreement and all attachments to potential and new residents and residents’ representatives.
• Act as a liaison between transferring institutions and the facility; establish a good rapport with transferring institutions.
• Refer facility and resident concerns to appropriate individuals.
• Ability to understand the facility computer system and the software used in this department.
• Ability to analyze Quality Indicator information related to admissions, discharges and resident case mix to develop and implement the marketing program.
• Assume Quality Assurance duties as assigned.
• Consistently work cooperatively with residents, residents’ representatives, facility staff, physicians, consultants and ancillary service providers.

EXPECTATIONS OF EMPLOYEE

• Assume accountability for data contained in the employees’ handbook.
• Observe all facility safety policies and procedures.
• Observe all facility infection control procedures.
• Complies with state, federal, and all other applicable health care and safety standards.
• Follow facility Residents’ Rights policies.
• Protect the confidentiality of all resident information.
• Demonstrate awareness and understanding of the facility culture and the expectations it incurs.
• Demonstrate awareness of how the culture of the facility affects our service to the veterans we serve.
• Assists families and other visitors as needed.
• Attends/completes required in-services and other required meetings.
• Come to work in clean, neat attire and consistently present a professional appearance.
• Come to work as scheduled and consistently demonstrate dependability and punctuality.
• Perform all duties assigned in an effective, timely and professional manner.
• Accept assigned duties in a cooperative manner.
• Perform other related duties as directed by his/her supervisor.
• Marketing and or public speaking.

KNOWLEDGE, SKILLS and ABILITIES which may be representative but not all inclusive of those commonly associated with this position.

• Language Ability - Reads and interprets documents. Ability to write simple reports and correspondence Written Communication - Writes clearly and informatively; able to read and interpret written information.
• Verbal Communication - Talks to others to convey information effectively.
• English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and gramma.
• Quality Management - Demonstrates accuracy and thoroughness.
• Math Ability - Basic knowledge of arithmetic and algebra, and their applications
• Reasoning Ability - Ability to apply common sense understanding to carry out simple written or oral instructions.
• Adaptability - Adapts to changes in the work environment; changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Planning/Organizing - Prioritizes and plans work activities; advises for additional resources.
• Attendance/Punctuality - Ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

EDUCATIONS and EXPERIENCE an equivalent combination of education, training and experience will be considered.

• High School diploma or equivalent preferred; previous long-term care experience preferred; or an equivalent combination of education and experience.
• RN Nursing License is required.

Tennessee State Veterans’ Home Board is an Equal Opportunity Employer