3 Collections Representative Jobs in Pensacola, FL
Tential Solutions is Hiring a Collections Representative Near Pensacola, FL
recommendations for complex Consumer/Credit Card collection solutions. Process settlements, repossessions and/or negotiate loss mitigation offers to mitigate loss/risk. May provide advice/guidance to Delinquency Control Counselor I/II. Work with minimal supervision. Responsibilities
- Contact delinquent members in an attempt to cure delinquency utilizing all payment options and loss mitigation tools offered.
- Obtain detailed financial information from delinquent members and analyze information gathered to determine optimal solutions for curing delinquency
- Notate in Collection systems members' arrangements, reason(s) for delinquency, and any offered charge-off alternatives offered to members
- Maintain working knowledge of the federal and state consumer protection laws (Unfair, Deceptive, or Abusive Acts or Practices; Fair Debt Collection Practices Act; Fair Credit Reporting Act; Servicemembers Civil Relief Act; etc.)
- Perform manager share transfers for amounts up to authorized limits
- Offer short/long term solutions including repayment plans, promises-to-pay, loan modifications, refinances, personal finance management, and deferral programs
- Explain and communicate relinquishing options such as settlements
- Provide guidance and coaching to less experienced staff
- Maintain awareness of changes in regulatory requirements and practices
- Ensure required notifications, including collection emails, letters, and any applicable state/regulatory letters, are sent timely to members
- Provide required reporting to supervisors, as well as specialized reports to management (including daily in-house, activity trends, and payment tracking)
- Use online tools and contact appropriate parties
- Perform other related duties as assigned or appropriate
- Significant experience in collecting and negotiating on delinquent Consumer/Credit Card accounts
- Advanced knowledge of Consumer/Credit Card collection servicing accounts
- Working knowledge of bankruptcy, settlements, default reporting, repossession, loss mitigation and charge-off
- Advanced knowledge of federal and state consumer protection laws (Unfair, Deceptive, or Abusive Acts or Practices; Fair Debt Collection Practices Act; Fair Credit Reporting Act; Servicemembers Civil Relief Act; etc.)
- Desired – Working knowledge of Navy Federal processes and different types of transactions
- Effective skill to work independently on progressively more complex Consumer/Credit Card default accounts
- Effective skill in researching accounts, public records, internet, and other resources to identify means of contacting delinquent members
- Advanced planning, organizational, and time management skills
- Advanced research, analytical, and problem solving skills
- Effective verbal and written communication skills
- Effective skill exercising initiative and using good judgment to make sound decisions
- Advanced skill following, interpreting, and applying relevant data/instructions to guidelines, procedures, practices and regulations
- Advanced skill navigating multiple screens and PC applications and adapting to new technologies
Job Summary
Full Time
$38k-46k (estimate)
07/03/2024
07/19/2024
The job skills required for Collections Representative include Problem Solving, Written Communication, Credit Card, Negotiating, Time Management, Bankruptcy, etc. Having related job skills and expertise will give you an advantage when applying to be a Collections Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Collections Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Collections Representative positions, which can be used as a reference in future career path planning. As a Collections Representative, it can be promoted into senior positions as a Collections Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Collections Representative. You can explore the career advancement for a Collections Representative below and select your interested title to get hiring information.
If you are interested in becoming a Collections Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Collections Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Collections Representative job description and responsibilities
A collections representative, often referred to as an account collector, works on behalf of creditors to collect past-due debts from consumers or businesses.
01/18/2022: Macon, GA
May also be known as bill collectors or accounts receivable specialists.
01/30/2022: Toledo, OH
Commonly deal with delinquent accounts—people or businesses who have not paid their bills on time.
02/10/2022: Rock Island, IL
Collections specialists often work for third-party agencies responsible for pursuing collections for several companies.
03/23/2022: Danbury, CT
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Collections Representative jobs
Often entry-level professionals. Minimal experience and education required when pursuing this position.
03/09/2022: Davenport, IA
Step 3: View the best colleges and universities for Collections Representative.
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