The Release Train Engineer (RTE) acts as the Scrum Master and Coach for an Agile Release Train (ART) or group of Agile Delivery Teams. The focus is on delivery, process improvement, removing team impediments, driving alignment, facilitating Program or ART level ceremonies. Additional duties include helping and coaching team members and encouraging a smooth flow of value. Participation on projects (primarily Cloud-related) with increasing complexity, under moderate supervision with some latitude for independent judgment. Understanding of business, products and operating environment is critical; Accomplish general to advanced problem-solving needs and leads project teams thru complexities and ambiguities. Career professional within field; skilled and proficient in discipline. Candidates with experience leading large mission critical financial on premise to cloud migration efforts especially in the banking sector preferred.
Responsibilities:
Enable teams to remove impediments. Act as escalation point for impediments the team cannot remove in a timely manner
Own escalated impediments and raise issues to leadership if they cannot be resolved in a timely manner
Continuously work with teams and to deliver Objectives
Own the Agile Release Train Risks, Assumptions, Issues and Dependencies (RAID) or Risks, Owned, Accepted, Mitigated (ROAM) logs
Manage dependencies between Development Teams within and across Programs or Agile Release Trains
Partner with others to identify and address staffing and tool needs
Enable and coach teams to define capacity for PI Planning
Actively drive and ensure alignment between workstreams in the ART by facilitating necessary meetings and working sessions
Develop and serve as owner of the program release communication plan; schedule and facilitate program release planning activities
Gather and report performance information and metrics (e.g., Release burn down data, etc.)
Update and communicate Release Plans
Collaborate with Product Management, Systems Architects, teams and others as people as needed to teams maintain a state of high-performance
Build and maintain relationships with lines of business, teams, management, and key stakeholders
Support the Communities of Practice as needed
Assist with developing and delivering training and workshops as requested
Become an influential leader within for the team and promote Agility across the organization
Encourage teams to embrace a Lean/Agile Mindset but be cognizant delivering the work is the top priority.
Help resolve team conflicts when needed
Perform other duties as assigned
Qualifications and Education Requirements:
Bachelor's degree in Information Technology, Computer Science, or related field, or the equivalent combination of education, training, and experience
Significant experience working in a large IT organization as a Program Manager, Delivery Lead or Release Train Engineer successfully coaching and transitioning teams, programs, and portfolios
SAFe RTE, Leading SAFE or SAFe Advanced Scrum Master
Extensive hands-on experience working within Information Technology
Experience working with tools such as Azure DevOps, Jira, Rally, etc.
Experience in creating reporting metrics and dashboards that illustrate the flow of value
Experience in leading successful delivery teams
Experience in software development
Experience as a Scrum Master or Delivery Lead in leading transformation
Successful track record implementing Agile methodologies
Experience working with all levels of staff, management, stakeholders, vendors
Experience in leading, guiding and coaching professional staff
Ability to coach and mentor scrum masters and empower the delivery teams to embrace agility
Ability to remove impediments that impact the team's planned execution
Ability to create release plans and roadmaps needed for existing product or platform release
Advanced skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes
Advanced skill in motivating and uplifting team members using teaching/mentoring skills
Advanced skill building effective relationships through rapport, trust, diplomacy and tact
Advanced problem solving, collaboration, critical thinking, team building, and presentation skills
Advanced verbal, interpersonal and written communication skills
Advanced word processing, spreadsheet, diagramming, and presentation software skills
Ability to work both independently and as part of a team in a matrixed environment
Advanced skill to deliver presentations to virtual and in-person teams
Desired Qualifications and Education Requirements:
SAFe Program Consultant Certification
CSPO, PMI, Scrum@Scale Practitioner, CSPO or other advanced Agile Certification
Experience leading Agile teams as a Scrum Master, Product Owner, or Release Train Engineer
Experience working within an organization going through an Agile transformation
Experience engaging with product teams and managing implementations of Cloud solutions including aspects like compute, network, storage, security, monitoring, automation, and cost optimization
Understanding of hybrid and full cloud infrastructure technologies (Preferably Azure - IaaS, PaaS & SaaS solutions)
Experience in implementing cloud-based solutions that leverages cloud best practices and security controls
Understanding of various serverless technologies and container-based platforms including Azure Functions, Kubernetes and Docker
Ability to facilitate Cloud intake and Program Increments readiness activities with Architects, Engineers and Product owners and foster the delivery of features and capabilities
Experience managing implementations related to large final institutions ideally related to Core Banking services
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