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Dealer Operations Manager
$99k-132k (estimate)
Full Time | Business Services 2 Weeks Ago
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TERMINAL INVESTMENT CORPORATION (TICO) is Hiring a Dealer Operations Manager Near Ridgeland, SC

Job Title
Dealer Operations Manager
Job Summary
TICO is currently seeking a skilled and results-driven Dealer Operations Manager to join our team and drive growth by focusing on the development of the TICO Dealer Network. As the Dealer Operations Manager, you will be responsible for the planning, operation, performance evaluations, and administration of all TICO dealers. We are committed to continuing the development of the industry’s best dealer network through programs, technology, people, and processes. The Dealer Operations Manager will report to the Senior Director of Sales & Marketing.
Duties and Responsibilities
  • Dealer Network Management:
    • Collaborate with TICO Regional Managers, TICO Education, TICO Aftermarket, and the TICO Dealer Council to develop programs, standards, and processes to create a consistent, high-quality experience for TICO Customers across the TICO Dealer Network.
    • Monitor dealer performance, ensuring adherence to company policies and standards.
    • Oversee dealer training programs and provide necessary support.
    • Maintain compliance with dealer standards.
    • Manage dealer contracts and contract renewals.
    • Manage annual dealer business planning and quarterly score cards.
    • Manage new dealer onboarding.
  • Financial Management:
    • Monitor dealer financial health, including profitability and cash flow.
    • Review dealer funding arrangements and ensure compliance with financial agreements.
    • Contribute to long-term viability and growth of the business.
  • Sales Performance:
    • Analyze sales data and market trends to identify growth opportunities.
    • Work closely with the sales team to achieve revenue goals.
    • Regularly review sales performance and adjust strategies as needed.
    • Analyze network footprint vs. existing infrastructure.
  • Service & Parts Performance:
    • Analyze dealer parts & service data and work closely with service and aftermarket teams to achieve goals.
    • Regularly review service and parts performance and adjust strategies as needed.
  • Stakeholder Communication:
    • Act as a liaison between the manufacturer and dealers.
    • Ensure effective communication channels are maintained with dealers and internal teams.
Required Skills & Abilities
  • Proven experience as a Sales Manager or similar role, with a track record of achieving sales targets.
  • Proven experience as a high-level key account manager
  • Capacity and aptitude to learn emerging technologies, representing those chosen for TICO and evaluating/recommending other technologies for consideration
  • Strategic thinker with a results-oriented mindset.
  • Self-motivated and tenacious, with a passion for exceeding goals.
  • Ability to thrive in a fast-paced and dynamic environment.
Education & Experience
  • Bachelor’s degree in business administration, Sales, Marketing, or related field.
  • Should possess a technical aptitude for heavy equipment; some knowledge of engineering is a plus.
  • Five or more years of experience in heavy industrial equipment sales and support with heavy emphasis in electrified vehicles and/or major account fleet sales.
This job description is intended as a general guide to the job duties for this position. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and efforts required of employees assigned to this job position. At the discretion of management, this description may be changed at any time to address the evolving needs of TICO Manufacturing.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$99k-132k (estimate)

POST DATE

06/13/2024

EXPIRATION DATE

08/12/2024

WEBSITE

ticotractors.com

HEADQUARTERS

SAVANNAH, GA

SIZE

200 - 500

FOUNDED

1946

TYPE

Private

CEO

RANDALL S BOOKER

REVENUE

$5M - $10M

INDUSTRY

Business Services

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