8 Bilingual Customer Support Specialist Jobs in Tempe, AZ
TERRA Staffing Group is Hiring a Bilingual Customer Support Specialist Near Tempe, AZ
Our guiding principle is simple: we are successful when we help others become successful.Year after year, we're named to ClearlyRated's Best of Staffing list, a testament to our ongoing commitment to service excellence and customer satisfaction.
Are you seeking a rewarding role where you can showcase your customer service skills? If you enjoy helping others and seeing your work directly impact others, the Bilingual Customer Support Specialist position at our Tempe office could be the perfect fit for you. This role offers a wealth of learning and career growth opportunities—and a steady Mon-Fri full-time schedule, with a full benefits package, including paid time off and paid holidays.
In this role, you'll be helping to manage high-volume accounts, as well as fulfilling client orders and problem-solving. In many ways, the Bilingual Customer Support Specialist is the lynchpin of a branch office, ensuring smooth operations and branch, client and job seeker success.
While effective email communication is important, you'll spend a significant portion of your day on the phone, building strong relationships with both clients and candidates.
Previous experience in a team lead or similar role will help you be successful, as this role does include a lot of communication, including having difficult conversations and being able to deliver tough news with kindness and empathy.
Bilingual Customer Support Specialist Key Responsibilities
- Strong communication to teammates, candidates and clients
- Interviewing and onboarding candidates
- Selecting candidates for the right jobs base on qualifications and desire
- Performing reference and background checks
- 1 years of supervisory (lead) experience in a customer service or sales setting – Perfect for someone with a retail background
- Excellent written and verbal communication
- MS Office proficiency
- Must have reliable transportation to visit client sites on a regular basis
- Bilingual in Spanish and English
- $23-27/hr – depending on experience monthly bonuses
- Medical, Dental Vision
- Life and Long-Term Disability Insurance
- Employee Wellness Program
- Pet Insurance
- Consumer Discount Program Membership
- 401(K) Retirement Plan with Employer Match
- 8 Paid Holidays
- 15 days of Paid Time Off (PTO) the first year
- 3 days of Paid Community Service Time (CTO)
- 3 weeks of Paid Parental Leave, plus PTO match of up to 5 weeks
If you're passionate about making a difference and want to be part of an organization that's consistently in the top 2% of staffing companies nationwide, we invite you to join us on our mission of creating success stories daily.
Job Summary
Full Time
Business Services
$38k-47k (estimate)
06/11/2024
07/30/2024
terrastaffinggroup.com
KIRKLAND, WA
25 - 50
1983
LYLE DODGE
$50M - $200M
Business Services
Related Companies
About TERRA Staffing Group
Todays business environment is constantly shifting, creating new opportunities and challenges every day. At TERRA Staffing Group, we are your partners in sourcing and onboarding the talent you need to move your business forward. From supporting a safe return to the workplace, to maintaining a strong company culture, and continuing to produce results and drive high levels of performance, leaders rely heavily on having the right talent in the right roles at the right time. Thats where we excel. Our clients rely on us to go beyond providing staff to truly understanding their unique business goals... and to deploy the staffing solutions they need to win. Everyone says theyre better. We can prove it. For the 10th consecutive year, TERRA Staffing Group has achieved ClearlyRated's Best of Staffing award based on customer satisfaction scores that place us in the top 2% in the nation. We take the time to understand your business vision and goals to ensure we provide the right resources and staffing solutions to keep your business moving forward. Check out our website to learn more about our HR HotSpot webinars and other helpful resources!
More
Show less
Similar Jobs
Popular Articles
