2 Outbound Call Center Representative Jobs in Everett, WA
TERRA Staffing Group is Hiring an Outbound Call Center Representative Near Everett, WA
Our guiding principle is simple: we are successful when we help others become successful.Year after year, we're named to ClearlyRated's Best of Staffing list, a testament to our ongoing commitment to service excellence and customer satisfaction.
Position Overview:We are looking for a dynamic Outbound Call Center Representative to join our team. In this role, you will research and generate leads through cold-calling businesses. Your primary focus will be on scheduling appointments with potential clients across the Western, Southern, and Midwestern regions of the U.S. You will work independently but always within a supportive team environment, where your successes are celebrated collectively and individually.
This is not your typical outbound call center role – you won't be handling payments or discussing pricing.
Responsibilities:
- Lead Generation: Research and identify potential clients in the Western, Southern, and Midwestern U.S.
- Cold Calling: Initiate conversations with business leaders to schedule appointments for our branch teams.
- Target Achievement: Meet daily and weekly targets in a rewarding environment.
- Growth Opportunities: Regular check-ins with your manager and a supportive team environment.
- Steady Schedule: Enjoy a stable Monday to Friday, 7am to 4pm or 8am to 5pm schedule.
- Dynamic Environment: Join a vibrant call center where each day brings new opportunities and challenges.
- Team Spirit: Enjoy a supportive team atmosphere where individual and collective achievements are celebrated.
- Full Benefits Package: Medical, dental, and vision coverage, a Health Savings Account, virtual care, and life and long-term disability insurance.
- Additional Perks: Paid time off, office snacks, birthdays off, and paid community service time
- Sales Experience: At least 6 months in a call center or outbound sales role.
- Go-Getter Attitude: Eager to make cold calls and achieve goals.
- Resilience: You know it takes some "no's " to get to a yes
- Tech Savviness: Proficient in MS Word, and Outlook, and quick to learn new software.
- Communication Pro: Strong verbal and written communication skills to engage effectively with decision-makers.
Location: Everett, WA (100% in-office)
Pay: $24.00-$28.00 per hour (additional monthly bonus of $300 – $1000)
Benefits:
- Medical, Dental, Vision
- Health Savings Account
- Virtual Care
- Life and Long-Term Disability Insurance
- Employee Wellness Program
- Pet Insurance
- Consumer Discount Program Membership
- 401(K) Retirement Plan with Employer Match
- 8 Paid Holidays
- 15 days of Paid Time Off (PTO) in the first year
- 3 days of Paid Community Service Time (CTO)
- 3 weeks of Paid Parental Leave, plus PTO match of up to 3 weeks
Job Summary
Full Time
Business Services
$38k-50k (estimate)
06/26/2024
07/24/2024
terrastaffinggroup.com
KIRKLAND, WA
25 - 50
1983
LYLE DODGE
$50M - $200M
Business Services
Related Companies
About TERRA Staffing Group
Todays business environment is constantly shifting, creating new opportunities and challenges every day. At TERRA Staffing Group, we are your partners in sourcing and onboarding the talent you need to move your business forward. From supporting a safe return to the workplace, to maintaining a strong company culture, and continuing to produce results and drive high levels of performance, leaders rely heavily on having the right talent in the right roles at the right time. Thats where we excel. Our clients rely on us to go beyond providing staff to truly understanding their unique business goals... and to deploy the staffing solutions they need to win. Everyone says theyre better. We can prove it. For the 10th consecutive year, TERRA Staffing Group has achieved ClearlyRated's Best of Staffing award based on customer satisfaction scores that place us in the top 2% in the nation. We take the time to understand your business vision and goals to ensure we provide the right resources and staffing solutions to keep your business moving forward. Check out our website to learn more about our HR HotSpot webinars and other helpful resources!
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The job skills required for Outbound Call Center Representative include Call Center, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be an Outbound Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Outbound Call Center Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Outbound Call Center Representative positions, which can be used as a reference in future career path planning. As an Outbound Call Center Representative, it can be promoted into senior positions as a Contact Center Representative II - Outbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Outbound Call Center Representative. You can explore the career advancement for an Outbound Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming an Outbound Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Outbound Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Outbound Call Center Representative job description and responsibilities
An outbound call center uses distinct metrics to measure agent success, such as cost per call, revenue earned, total calls made and tasks completed.
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Some of the key outbound call center metrics that should be measured are first call close, conversion rate, calls per agent, calls per account, hit rate, hold time, call abandoned ratio, average call length, list closure rate, call quality/ etiquette and
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Outbound call centers may face a number of distinctive challenges.
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Outbound customer service representatives need to handle many different tasks.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Outbound Call Center Representative jobs
Leverage speech analytics software for ongoing training and coaching.
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Put together a prospect list ahead of time.
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Prioritize on-the-job experience.
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Use Productivity and Time Management Tools.
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Teach proper call center etiquette.
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Step 3: View the best colleges and universities for Outbound Call Center Representative.
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