Senior Staff Engineering Director - REQ001319_43245530923_12-3175 at The College Board in Boise, Idaho, United States Job Description College Board - Technology - Financial Aid Services Remote, working core EST hours About the Team The Financial Aid Services division at the College Board is a close-knit, dedicated group of 90 technologists & engineering leaders with a passion for higher education. Our technology team has maintained a primary focus on the Financial Aid Services portfolio since its late nineties' inception, encompassing comprehensive, matured, data-intensive applications to ensure compliance with various federal and institutional regulations. We are committed to providing cutting-edge technology solutions and customer support to facilitate the award of over $7 billion in financial aid each year. We take pride in our industry-leading innovation, as we consistently improve and enhance our products and services, resulting in a dedicated and loyal customer base that spans decades. About the Opportunity As our Senior Staff Engineering Director, you are a servant leader who puts an emphasis on driving positive, data-oriented results. Your unwavering commitment to customer service fuels your enthusiasm to spearhead and bolster innovative solutions for the institutions and students we are dedicated to serving. You will lead a highly engaged engineering team, working cross-functionally with product and design teams to manage a technology portfolio of services supporting multiple product lines in the Financial Aid Services domain. You will provide oversight on the execution of multiple mission critical initiatives to advance the portfolio while ensuring operational excellence on the current service offerings. Your analytical and innovative mindset, coupled with your creative problem-solving abilities, empower you to swiftly grasp the business challenges we address and the technical patterns we employ. You will leverage your established track record of consistently delivering on commitments to foster the organization's evolution and expansion. In this role, you will: Strategy, Leadership and, Communication (40%) Partner with program stakeholders in strategic positioning and modernization of College Board products and services Stay abreast of the disruptive trends in the technology and higher education domain, innovate and employ cutting edge technologies to enhance the value proposition to our constituents Define/refine a vision, roadmap, and process framework to build, manage, and operate a suite of complex applications, including but not limited to home grown, SaaS, API solutions in (responsive) mobile and web platforms Develop credible plans to build the technological and operational capabilities focused on the value delivery, operational excellence, and security of the identities, assets, and data Provide thought leadership and direction throughout the product lifecycle (technical operations, technology delivery methods and practices, and appropriate compliance and policy standards) to the successful outcomes Establish and maintain internal (Enterprise Architecture, Information Security Office, Risk & Compliance, etc.) and external partnerships (Technology and Staffing vendors) to optimize the executions and ensure alignment with enterprise vision, standards, and guidelines Communicate key decisions, risks, and barriers to the executive steering committee for resolution Exhibit behavioral styles that convey confidence and derive respect from others; Represent the College Board in alignment with our values Team Management (25%) Build high performing teams and maintain team morale; inspire and sustain team cohesion and engagement Own and develop the culture of the team, centered around collaboration, empowerment, recognition, and professionalism Lead, develop, inspire, and manage a team of senior technologists and engineering leaders, effectively engaging them in goal setting, performance evaluation, and career/skill development activities Ensure and inspire a culture that celebrates diversity, equity, and inclusion Evaluate and adapt the structure of assignments and work processes to best fit the evolving needs of the portfolio Identify, create, and implement learning opportunities for the team Cultivate and uphold College Board's mission and operating principles within the organizational culture, fostering a consistently productive and equitable work environment Execution (35%) Ensure successful execution of roadmaps across the portfolio delivering high customer satisfaction and optimal value Assume full ownership for the entire lifecycle of mission-critical assets within the portfolio, including their construction and operation Lead cross-functional teams responsible for delivering the approved features and technical/operational capabilities on time, within budget, and with quality results Set high standards of performance for self and others; assume responsibility for work objectives; initiate, focus, and monitor the team efforts toward the accomplishment goals Identify and understand issues, problems, and opportunities; obtain and compare information from different sources to draw conclusions, develop and evaluate alternatives and solutions; chooses a course of action to solve problems Initiate and/or manage the change process and energize it on an ongoing basis, taking steps to remove barriers or accelerate its pace Evaluate and manage vendor relationships as it relates to services being provided, as well as software vendors supporting our organization About You You have: 15 years' experience in software development applying knowledge, skills, tools, and techniques to a broad range of life-cycle activities to meet software project requirements and process improvement initiatives including backlog management, solution architecture, software quality, and operational readiness Experience leading cross-functional, technology-oriented planning or software implementation projects - including working with all levels of executive leadership on the business and technology sides of organizations Experience executing large-scale legacy system transformation to Cloud, Microservice-based architectures leveraging DevOps, and contemporary practices Exceptional communication and presentation skills, customer relationship management skills and team leadership skills which are paramount to the success of this role Demonstrated experience and appreciation for structured scaled agile software development methodologies (SAFe, Scrum, Kanban, Mob) and all aspects of the development lifecycle Demonstrated proficiency in multitasking, simultaneously leading and overseeing multiple teams, while providing effective direction and guidance Proven ability to effectively prioritize and execute tasks in a high-pressure environment Strong negotiation, influencing and problem resolution skills Knowledge of higher education domain including experience in financial aid/federal student aid is a strong plus Bachelor's degree is required; MS or MBA preferred Authorization to work in the U.S. About Our Benefits and Compensation The College Board offers a strong compensation and benefits package that attracts top talent looking to make a difference in education. Our robust benefits package includes health, dental, and vision insurance, tuition assistance, paid time off, paid parental leave, retirement benefits with a generous matching program, and more. We reward performance through annual bonuses and provide opportunities for salary growth over time through base compensation increases, merit raises and promotions. We believe in compensating staff members fairly in relation to each other, their qualifications, and their impact. The salary range for a new employee in this position is $200,000 to $230,000. The salary offer of an individual candidate within this range is specific to their location and qualifications. Each salary offer is determined carefully using internal and external benchmarking and adjusting for the candidate's location. You will have an opportunity to discuss salary in more detail after you begin the application process. As a self-sustaining non-profit organization with global impact, the College Board offers a job that matters, a team that cares, and a place to learn, innovate and thrive About Our Culture Our community matters, and we strive to practice and improve our culture daily. Here are some headlines: We value learning and growth; we offer formal and informal ways to lead through your superpowers, sharpen your strengths, and meet your development goals. Our high-performing engineers work with the latest technologies, so you will be constantly learning and sharpening your skills and the skills of your team. We offer a transparent approach to promotions and merit raises, annual performance-based bonuses, and how to grow your career here over time. We prioritize building a diverse and inclusive team where every employee can thrive, and every voice is heard. #LI-MS1 #LI-REMOTE To view full details and how to apply, please login or create a Job Seeker account