Primary duties and responsibilities will vary with the specific position. Typical and responsibilities are listed below. This list is not inclusive.

• Repair all types of Batteries and Chargers and services.
• Maintain a profitable billing level.
• Communicate with assigned Field Supervisor.
• Complete all paperwork transactions in a timely, neat, accurate and orderly fashion.
• Communicate all options to customers before proceeding with work.
• Have basic tools to perform repair and scheduled service work. (Specialty tools will be supplied)
• Complete jobs within quoted time limits when applicable. Maintain a clean and orderly (inside and outside) vehicle.
• Maintain an accurate assigned parts inventory, if applicable.
• Maintain good working knowledge of customers and equipment in assigned areas.
• Maintain an acceptable driving record as established by the company’s insurance carrier.
• Account for 100% of available time during working hours.
• Must follow safety procedures and use good judgment in regard to safety.
• Must be willing to work out of town as necessary.
• Establish a positive rapport with customers.
• Perform other specific duties and projects as assigned by the Service Supervisors or Managers.

Required Skills/Abilities:

Excellent written and verbal communication skills

• Ability to read, write and speak English fluently.
• Excellent Organizational Time Management skills
• Proficient in Microsoft office Suite and similar software
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to speak effectively before groups of customers or employees of an organization.
• Must be willing to work off-hours as specific needs dictate and willing to assume more responsibility as required.
• Ability to deal with customers on a face-to-face basis.
• Must have working knowledge of basic D.C. electricity, basic A.C. electricity
• Ability to write routine reports and correspondence.
• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Must possess a valid driver’s license with no more than the allowable level of points on record, if applicable.
• Maintain personally owned tools according to approved minimum tool list.
• Maintain additional tools as required by duties and certification level.
• Must have mechanical abilities.
• Must maintain a clean, neat, and professional appearance.