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Tourneau|Bucherer
White Plains, NY | Full Time
$87k-113k (estimate)
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Tesla
Tesla
White Plains, NY | Full Time
$102k-132k (estimate)
3 Weeks Ago
Tesla
Tesla
White Plains, NY | Full Time
$102k-132k (estimate)
3 Weeks Ago
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Quest Diagnostics
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Service Manager
Tesla
Tesla White Plains, NY
$102k-132k (estimate)
Full Time | Retail 3 Weeks Ago
Save

Tesla is Hiring a Service Manager Near White Plains, NY

What To ExpectAt Tesla, our Service Managers are the front-line leaders of our service operation. They act as brand ambassadors, delivering an exceptional experience to customers, managing day-to-day operations, and proactively developing team members to reach their full potential. We hire leaders who want to run a service business and be a part of our mission to accelerate the world’s transition to sustainable energy.
Our Service Managers consistently deliver excellent results across all aspects of the business: customer satisfaction, people leadership, operations, and financials. To succeed at Tesla, you must be energetic, highly organized, smart working, and have a passion for true leadership and our brand.
What You'll Do
  • Exceed customer expectations, monitor service trends, and develop standards and processes to elevate the overall service experience
  • Lead by example, prioritize team success, and actively engage in team growth and development, providing regular feedback and mentoring
  • Understand and improve all aspects of service center performance, championing safety, efficiency, quality, and technical acumen in service operations
  • Grasp business metrics, lead daily operations to achieve specific goals in productivity, quality, cost, and revenue/margin where applicable
  • Embrace change, excel in high-pressure situations, exhibit strong prioritization and time management skills, and combine analytical thinking with hands-on problem-solving and a customer-service mindset
  • Act in the best interest of Tesla, advocate for customers and team success, and demonstrate a passion for Tesla's mission, people, and customersWhat You'll Bring
  • Bachelor’s degree or equivalent professional experience
  • Prior leadership experience in a service-focused industry; automotive expertise is not required
  • Experience leading teams and managing a diverse group of roles and responsibilities
  • Strong and proven experience leading field, technical repair, or manufacturing teams in a fast-paced, technology-driven environment with strong customer facing responsibilities
  • Experience running complex processes using Lean or other techniques
  • Valid driver's license requiredBenefitsCompensation and BenefitsAlong with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
  • Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
  • Family-building, fertility, adoption and surrogacy benefits
  • Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
  • Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  • LGBTQ care concierge services
  • 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
  • Company paid Basic Life, AD&D, short-term and long-term disability insurance
  • Employee Assistance Program
  • Sick and Vacation time (Flex time for salary positions), and Paid Holidays
  • Back-up childcare and parenting support resources
  • Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
  • Weight Loss and Tobacco Cessation Programs
  • Tesla Babies program
  • Commuter benefits
  • Employee discounts and perks programExpected Compensation
    $103,124 - $216,000/annual salary cash and stock awards benefits
    Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
    , Tesla
  • Job Summary

    JOB TYPE

    Full Time

    INDUSTRY

    Retail

    SALARY

    $102k-132k (estimate)

    POST DATE

    06/02/2024

    EXPIRATION DATE

    06/29/2024

    WEBSITE

    tesla.com

    HEADQUARTERS

    BRENTWOOD, TN

    SIZE

    >50,000

    FOUNDED

    2003

    TYPE

    Private

    CEO

    SOURABH BIYANI

    REVENUE

    $10B - $50B

    INDUSTRY

    Retail

    Show more

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    The job skills required for Service Manager include Customer Service, Leadership, Customer Satisfaction, Problem Solving, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.

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    The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.

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    If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.

    Step 1: Understand the job description and responsibilities of an Accountant.

    Quotes from people on Service Manager job description and responsibilities

    A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.

    02/28/2022: Frankfort, KY

    The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.

    02/08/2022: Poughkeepsie, NY

    The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.

    01/17/2022: Lansing, MI

    Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.

    12/13/2021: Frankfort, KY

    Responsible for understanding each customer's expectations and delivering services as needed.

    02/15/2022: Abilene, TX

    Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

    Career tips from people on Service Manager jobs

    Employers require that a viable candidate for a service manager position possess excellent computer skills.

    01/13/2022: Middlesex, NJ

    A few years of experience from a service oriented role, preferably with focus on customer experience and account management.

    01/25/2022: Atlanta, GA

    Experienced leader with proven record providing exceptional customer service operations.

    01/21/2022: Grand Rapids, MI

    Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.

    01/27/2022: Pittsburgh, PA

    The service manager must also be able to work under stress besides handle stress.

    12/20/2021: Pittsburgh, PA

    Step 3: View the best colleges and universities for Service Manager.

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