9 IT Support Technician Jobs in Pompano Beach, FL
TEWS is Hiring an IT Support Technician Near Pompano Beach, FL
Onsite-Pompano Beach, FL
Must have a valid Driver License as the position will require some travelYour Career, Your Choice: Partner with TEWS for Tailored Job Placements and Exceptional Opportunities! At TEWS we understand that finding the right job is more than just filling a role—it's about finding the perfect fit for your skills, preferences, and career aspirations. With over 25 years of experience, we specialize in handpicking top talent for promising positions across various industries. Our dedicated team works tirelessly to ensure that every opportunity we present aligns with your career goals, giving you the confidence to pursue your next step with assurance.We have an exciting opportunity to join a stable organization with an excellent company culture as an IT Support Specialist.
Duties/Responsibilities:
- Configure, install, monitor, and maintain IT user’s PC software and hardware.
- Provide Information Technology Support to end-users at remote sites, as needed.
- Assist with endpoint remediation to ensure PC client health. Install and configure network and local printers.
- Provide support and troubleshooting on mobile devices.
- Responsible for utilizing the Service or IT Concierge Desk to document solutions to IT problems.
- Provide end-user training, as needed.
- Assist in audio visual setups and videoconferencing support, for in-person, virtual, and hybrid meetings.
- Responsible for maintaining Windows workstations and overall information systems support for users.
- Configure and deploy Information Technology resources; which includes but is not limited to desktops, laptops, printers, plotters, and mobile devices
- Troubleshoot and perform minor repairs to hardware, software, and peripheral equipment, using proven troubleshooting procedures
- Assist in coordinating audio visual setups and videoconferencing support o Virtual Meeting Applications knowledge preferred
- Responsible for assisting with Inventory Audits, by scanning, following equipment surplus preparation process, and accountable for accurate and timely tracking
- Responsible for security administration (password resets)
- Install, configure, and update software
- Participate in team projects, meetings, and assignments
- Responsible for reading and following the Department’s Procedures and Policies
- Responsible for understanding and enforcing the Department’s Policies and Procedures
- Responsible for documenting solutions to Technology issues
- Responsible for traveling to remote sites to resolve IT related issues and/or to deploy resources
- Responsible for tracking incidents in the (2) Service Desk Ticketing Systems
- Responsible for creating and tracking Property Management Reports (through the PMR process in the PMR System, PMRS) for IT equipment transfers / relocation / reassignment
- Flexibility to work hours between 7:00 AM to & 7:00 PM, Monday through Friday
- After hours on-call rotation with assistance in the evenings and weekends
- Ability to work other hours, as assigned for business continuity ** A smartphone is required for this position and must be provided by the employer/vendor.
- Good Verbal & Written Communications
- Analytical Problem Solver
- Self-motivated and disciplined
- Mobile Device support experience
- Customer-centric
- Audio Visual support experience
- Detail Oriented & Quality Focused
- Active Directory knowledge
- Time Management & Organizational Skills
- Team Player
- High Level of Professionalism
- Service Center Configuration Manager (SCCM) awareness
- Virtual Desktop Experience Complexity:
- Enterprise environment experience preferred
- Ability to take direction and constructive feedback for improvement
- Willing to work varying shifts
- 50% Travel
Job Summary
Contractor
$47k-58k (estimate)
06/01/2024
07/26/2024
ORFORDVILLE, WI
50 - 100
2005
GARY R TEWS
$10M - $50M
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The job skills required for IT Support Technician include Troubleshooting, Technical Support, IT Support, Active Directory, Service Desk, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Support Technician positions, which can be used as a reference in future career path planning. As an IT Support Technician, it can be promoted into senior positions as a Help Desk Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Technician. You can explore the career advancement for an IT Support Technician below and select your interested title to get hiring information.
If you are interested in becoming an IT Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Support Technician job description and responsibilities
They help businesses and consumers optimize the use of their computers.
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Provided complete technical support and guidance to users for all software and hardware.
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Provided computer help desk support via telephone communications with end-users.
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Technical support technicians often work for companies to maintain network systems.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Support Technician jobs
Must be willing to learn new task as the customers have very specific software and support requirements.
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Must have own vehicle for local travel to provide onsite support when required.
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Earn an associate or bachelor's degree.
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Earn tech-related certifications.
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Practice to fix common computer problems.
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Step 3: View the best colleges and universities for IT Support Technician.
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