The Web Interface and Content Coordinator is the creative force behind the TEEX online presence, with responsibilities spanning website content management, front-end development, and performance monitoring. With a focus on content, collaborates across teams to ensure our online messaging aligns with our business goals, maintaining clarity, consistency, and SEO optimization. Curates an engaging and audience-focused voice, while also overseeing website design and functionality, ensuring accessibility and responsiveness across devices. Leveraging reporting tools, monitors performance metrics and user feedback to drive iterative improvements, while also championing web design standards agency-wide.

This position reports to the Director of Marketing and Communications.

Required Qualifications:

• Bachelor’s degree from an accredited college or university, or equivalent combination of education and experience. (Equivalency allows for Associate degree with six years of related or Program Coordination experience, or High School Diploma/GED with eight years of related experience or Program Coordination).
• Four years of Program Coordination or related experience.

Required Licenses/Certifications:

• Must have a valid motor vehicle operator’s license or ability to obtain within 30 days of employment.

Preferred Qualifications:

• Three years of experience in front-end development.
• Three years of experience in content management.
• Knowledge of 508 compliance.
• Experience in SEO.

Physical Requirements:

• Ability to communicate orally and in writing.

Knowledge, Skills, and Abilities:

• Ability to effectively communicate both orally and in writing.
• Excellent communication and presentation skills.
• Strong interpersonal and organizational skills.
• Working knowledge of office software.
• Ability to interact with clients and staff positively and professionally, in groups of various sizes.
• Ability to multitask and work cooperatively with others.

Equipment:

• Standard office equipment: computer, keyboard, multifunctional printer, telephone.

Notifications: 

• This position is security sensitive.
• This position may require work beyond normal office hours and/or work on weekends.
• This position requires compliance with state and federal laws/codes and Texas A&M University System/TEEX regulations and procedures.
• All tasks and job responsibilities must be performed safely without injury to self or others in compliance with System and Agency safety requirements.
• As part of TEEX’s mission of providing training, developing practical solutions, and saving lives; this position could be required, if called upon, to deploy within the State of Texas as directed by this position’s Division Director/HQ Department Head.
• Ability to travel independently to other and/or remote locations by driving a personal or TEEX vehicle and/or flying on commercial airlines.

Essential Duties, Tasks, and Percentages: 

Website Content - 70%

• Assists the team in building content.
• Collaborates with various teams to align content with business goals.
• Manages pages on the agency websites.
• Ensures content is clear, concise, and adheres to brand guidelines.
• Optimizes content for SEO to enhance online visibility.
• Conducts regular content audits for accuracy, relevance, and consistency.
• Maintains a consistent, engaging, audience-focused voice across all channels.
• Verifies content is appropriate, factually accurate, and grammatically correct.
• Contributes to cross-departmental/divisional projects and initiatives.
• Communicates regularly with stakeholders, providing updates and addressing feedback.
• Provides website training for stakeholders needing editing permissions.

Website Front-End Development - 25%

• Oversees internal and external website design responsibilities.
• Coordinates with web developers to implement new features, designs, and functionalities.
• Collaborates with marketing teams for new product/promotional events and content creation.
• Creates and optimizes graphic elements for web use, enhancing overall aesthetic and functionality.
• Collaborates with the marketing team on visual assets for promotional campaigns.
• Develops wireframes, prototypes, and visual designs aligning with brand guidelines and user experience principles.
• Ensures web content is accessible to all users, adhering to web accessibility standards.
• Ensures responsive and optimized designs for various devices; stay updated on the latest web trends and technologies.

Reporting and Monitoring - 5%

• Uses site monitoring tools to track accessibility issues and resolve them.
• Utilizes web analytics tools to analyze and track website performance.
• Generates regular reports on KPIs to optimize content and user engagement.
• Conducts user research and usability testing for iterative improvements.
• Monitors all public-facing agency websites.
• Establishes and promotes web design guidelines and standards agency-wide.

Other Duties:

• Actively demonstrates the TEEX Values – Safety, Teamwork, Adaptability, Respect, and Stewardship.
• Attends professional Development opportunities and seeks personal growth.
• Displays ownership through actively contributing to the direction and success of the Agency:
• Involvement with Agency initiatives (working groups, etc.)
• Marketing efforts
• Performs additional work duties as assigned.