1 Apple Device Management Professional I Job in College Station, TX
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Apple Device Management Professional I
$75k-96k (estimate)
Full Time | Colleges & Universities
3 Days Ago
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Texas A M University is Hiring an Apple Device Management Professional I Near College Station, TX
Job TitleApple Device Management Professional I
AgencyTexas A&M University
DepartmentTechnology Services
Proposed Minimum SalaryCommensurate
Job LocationCollege Station, Texas
Job TypeStaff
Job DescriptionOur Commitment Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.
Who We AreTechnology Services provides reliable and accessible IT services to elevate and enhance Texas A&M University. We provide IT leadership to the campus community while enabling the research, education and service mission of Texas A&M. With trusted services and innovative solutions, we are changing the technology landscape on campus. To learn more about IT at Texas A&M University visit us at: https://it.tamu.edu/
What We WantThe IT Professional I (Apple Device Management Professional I), under general direction, and provides technical support of the Texas A&M University unified Apple device management environment that manages workstation endpoints across Texas A&M Main campus and TAMU Health campuses statewide. Assists in the management of technical baseline configuration profiles and policies delivered through the environment, assists IT admins with implementation of college or unit level configurations, investigates and resolves endpoint management service delivery issues. If the description sounds interesting to you, we invite you to apply to be considered for this opportunity.
What You Need To KnowSalary: Commensurate on selected candidate's experience
Other Requirements or Other Factors: May be required to work evenings, weekends, and/or on-call support
Required Education and Experience:
We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration. Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you. Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.
Equal Opportunity/Affirmative Action/Veterans/Disability Employer.
AgencyTexas A&M University
DepartmentTechnology Services
Proposed Minimum SalaryCommensurate
Job LocationCollege Station, Texas
Job TypeStaff
Job DescriptionOur Commitment Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.
Who We AreTechnology Services provides reliable and accessible IT services to elevate and enhance Texas A&M University. We provide IT leadership to the campus community while enabling the research, education and service mission of Texas A&M. With trusted services and innovative solutions, we are changing the technology landscape on campus. To learn more about IT at Texas A&M University visit us at: https://it.tamu.edu/
What We WantThe IT Professional I (Apple Device Management Professional I), under general direction, and provides technical support of the Texas A&M University unified Apple device management environment that manages workstation endpoints across Texas A&M Main campus and TAMU Health campuses statewide. Assists in the management of technical baseline configuration profiles and policies delivered through the environment, assists IT admins with implementation of college or unit level configurations, investigates and resolves endpoint management service delivery issues. If the description sounds interesting to you, we invite you to apply to be considered for this opportunity.
What You Need To KnowSalary: Commensurate on selected candidate's experience
Other Requirements or Other Factors: May be required to work evenings, weekends, and/or on-call support
Required Education and Experience:
- Bachelor’s degree in applicable field or equivalent combination of education and experience and 4 months of student worker or customer service experience
- Must be able to work in a collaborative team environment
- Ability to multi-task and work cooperatively with others
- Must have strong interpersonal skills
- Knowledge of word processing and spreadsheet applications
- Excellent written communication, analytical, interpersonal, and organizational skills
- Experience managing devices in Jamf Pro or Microsoft Endpoint Configuration Manager
- Resolution of Technical Problems - provides technical assistance in conducting research of endpoint technology problems and the formulation of recommended solutions.
- Technical Support - Serves as a key team member for the Apple UEM team and participates in managing the enterprise endpoint management platform to troubleshoot technical support for IT partners and customers campus wide. Exhibits and conveys exceptional customer-centric service, patience, compassion, and attention to detail.
- Workstation/Software Support - Assists the Apple UEM team in supporting software applications. Assists with the installation and maintenance of both critical and non-critical software. Troubleshoots and formulates solutions with the Apple UEM team to configuration system performance issues.
- Engagement & Responsiveness - Consistently engages campus members in a professional and friendly manner. Promotes a culture of responsiveness and excellence towards the user experience.
- Endpoint Security - Participates in the monitoring and maintenance of endpoint security to protect devices and data to meet Texas A&M University Security Controls.
- Professional Development - Participates in 4 applicable IT training and professional development activities yearly, as approved by IT leadership.
We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration. Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you. Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.
- Health, dental, vision, life and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums
- 12-15 days of annual paid holidays
- Up to eight hours of paid sick leave and at least eight hours of paid vacation each month
- Automatically enrollment in the Teacher Retirement System of Texas
- Health and Wellness: Free exercise programs and release time
- Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more
- Employee Tuition Assistance and Educational Release time for completing a degree while a Texas A&M employee
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.
Equal Opportunity/Affirmative Action/Veterans/Disability Employer.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Colleges & Universities
SALARY
$75k-96k (estimate)
POST DATE
06/27/2024
EXPIRATION DATE
06/29/2024
WEBSITE
tamu.edu
HEADQUARTERS
COLLEGE STATION, TX
SIZE
7,500 - 15,000
FOUNDED
2009
CEO
BETHANY ERWIN
REVENUE
$50M - $200M
INDUSTRY
Colleges & Universities
Related Companies
About Texas A M University
The Texas A&M Energy Institute pursues and supports new approaches for multi-disciplinary energy research, education, and external partnerships. These approaches cross departmental and college boundaries and address all facets of the energy landscape that naturally connect engineering, sciences, technologies, economics, law, and policy decisions.
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