1 Program Associate, Business Control Office (BCO) Job in Richardson, TX

SORT BY

SET JOB ALERT

OFF

Details...

Program Associate, Business Control Office (BCO)

Texas Capital Bank

Richardson, TX | Full Time

$55k-72k (estimate)

3 Days Ago

Program Associate, Business Control Office (BCO)

Texas Capital Bank Richardson, TX

$55k-72k (estimate)

Full Time 3 Days Ago

Save

Texas Capital Bank is Hiring a Program Associate, Business Control Office (BCO) Near Richardson, TX

Texas Capital is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big firms at a scale that works for our clients, with highly experienced bankers who truly invest in people’s success — today and tomorrow.

While we are rooted in core financial products, we are differentiated by our approach. Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment — investing the time and resources to understand our clients’ immediate needs, identify market opportunities and meet long-term objectives. At Texas Capital, we do more than build business success. We build long-lasting relationships.

Texas Capital provides a variety of benefits to colleagues, including health insurance coverage, wellness program, fertility and family building aids, life and disability insurance, retirement savings plans with a generous 401K match, paid leave programs, paid holidays, and paid time off (PTO).

Headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, Texas Capital was recently named Best Regional Bank in 2024 by Bankrate and was named to The Dallas Morning News’ Dallas-Fort Worth metroplex Top Workplaces 2023 and GoBankingRate’s 2023 list of Best Regional Banks. For more information about joining our team, please visit us at

www.texascapitalbank.com

Texas Capital (TC) is looking for a Program Associate, Business Control Office to join TC’s Operations Department. The Program Associate will be ensuring procedures and process flows within the first line of defense (1LOD) are aligned with the Policy Governance Framework, and coordination with the LOBs and other subject matter experts is required. The Program Associate will also be responsible for execution of 1LOD activities relating to business mandates, regulatory requirements, industry standards, and other governance related items as needed.

Business Control Office (BCO)

The BCO within TCs 1LOD is responsible for delivering a more consistent approach to business operations across TC, strengthening the company’s risk and control infrastructure, and delivering effective and efficient enterprise services to employees and customers.

The BCO is a centralized team within the 1LOD. Operations functions include contact center operations, client servicing support, money movements within our businesses, lending operations, and other back-office support functions.

The BCO also works cross-functionally with several teams within TC dedicated to strengthening TCs risk and control infrastructure including but not limited to Audit, Enterprise Risk Management, Operational Risk, Legal, and Compliance.

Responsibilities:

Maintain the governance and review process around both procedures and process flows across 1LOD within TCs governance, risk, and compliance tool.
Maintain the governance and review process around Process Flows across 1LOD within TCs governance, risk, and compliance tool.
Maintain the BCO procedures and process flows
Provide guidance to LOBs and other stakeholders on governance practices.
Remain knowledgeable about the operational risks in the functional areas across the firm, including areas of cross organizational risk.
Provide operational risk management consultation, training and communication to various business units as needed.
Other duties as assigned.

Required Qualifications

BA or BS degree plus 1-2 years in operational risk management or related role.
Strong understanding of banking operational risk techniques.
Strong organization and facilitation skills.
Exceptional communication, writing, and Microsoft Visio skills.
Extreme attention to detail and ability to understand risks and integration/interdependency of risks.
Demonstrated experience in meeting/workshop facilitation or professional training techniques.
Must be comfortable in providing leadership and guidance on operational risk management to senior level managers.
Solid understanding of financial institution processes, products, and risks.

Other Desired Qualifications

Proven ability to proactively solve problems and develop strategic recommendations with objectives rationale in a global financial institution (or similar)
Experience participating in large-scale change efforts and/or large and complex initiatives.
Ability to perform effectively in an ever-evolving environment and successfully address multiple, high-priority matters.
Experience with Control, Legal, Audit and Regulatory requirements.
Ability to analyze risk trends at a macro level, identifying signs of changing risk levels and/or symptoms of process control breakdowns.
Ability to collaborate with key stakeholders to achieve common ground and resolve obstacles to success.

Desired Skills:

Business knowledge - ability to understand the business / knowledge of regulation surrounding business
Communication/presentation - excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner
Networking - strong interpersonal skills; strong collaboration and relationship building skills
Work autonomously to affect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment
Decision Making/Judgement - moderate level of independent decision-making using sound judgement
Problem solving / Analytical skills - solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions
- Understanding root cause / identifying control breaks
- Developing timely and sustainable solutions
- Analyze metrics for emerging risk
Implementation skills
- Writing Procedures, Process Flows
  - Microsoft Office
  - Microsoft Visio
  - Adobe Acrobat
- Change Management

The duties listed above are the essential functions, or fundamental duties within the job classification. The essential functions of individual positions within the classification may differ. Texas Capital Bank may assign reasonably related additional duties to individual employees consistent with standard departmental policy.Texas Capital is an Equal Opportunity Employer.