About us: TCIDA is the only private practice infectious disease group to serve the entire DFW Metroplex with brand new, state-of-the-art facilities in Fort Worth and Dallas, infusion centers in both cities, and its own specialty pharmacy. Our primary facilities are in Fort Worth near the medical district, and Intake Coordinators will work out of this location.

Position Description : Coordinate IV medication for patients in outpatient and inpatient settings while organizing workflow and appointments for IV infusion clinic.

Major Areas of Responsibility :

• Completing intake referrals while coordinating with provider, pharmacy, and hospital case manager
• Speak with patients to ensure they understand their specific care plan

Primary Objective : To ensure patients have a smooth transition of care from clinic/hospital to outpatient treatment

Specific Responsibilities of the Job :

• Following up daily with patients and case managers for smooth discharge transition
• Keeping orders current and accurate
• Timely notifications to pharmacy/infusion nurses/insurance coordinator of new orders and changes to existing orders
• Maintaining detailed notes/documentation on payment plans and conversations with patients
• Documenting all pertinent patient information into eCW and Caretend
• Maintaining flexibility and help others as needed throughout the day
• Communicating effectively with physicians, care coordinators, patients, and pharmacy staff
• Documenting all orders, interventions, and conversations pertaining to patient care
• Following all rules/expectations outlined in employee handbook

Minimum Requirements :

• LVN or RN license
• High school degree or GED equivalent
• Great computer skills and abilities to learn new systems
• Positive demeanor with patients and peers
• Exceptional communication skills both written and verbal
• Patient-centered mindset

Benefits:

• Medical, Dental, Vision Insurance
• Paid Time Off accrual from start date
• 401(k) with Employer Match up to 4%
• LifeMart Discounts
• Employee Assistance Program
• Voluntary benefits such as Short-term Disability, Long-term Disability, Life, and Legal Plans