PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information.

SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. In order to complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile. Go to CAPPS Recruit to Sign In https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en

GENERAL DESCRIPTION: Performs routine (journey-level) administrative support or technical program assistance work. Work involves disseminating information, maintaining filing systems, and performing internal administrative support work. Work under moderate supervision, with limited latitude for the use of initiative and independent judgment.

The following Military Occupational Specialty codes are generally applicable to this position. https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_AdministrativeSupport.pdf.

Applicants must fully complete the summary of experience to determine if minimum qualifications are met.

ESSENTIAL DUTIES / RESPONSIBILITIES:

1. Prepare and disseminates information concerning division programs and procedures.

2. Prepare and distributes correspondence, reports, studies, forms, and documents.

3. Maintain filing and record-keeping systems.

4. Perform general office duties such as ordering supplies, performing basic bookkeeping work, and assisting with general human resources work.

5. Respond to inquiries and interprets rules, regulations, policies, and procedures.

6. Plan meetings, conferences, and seminars.

7. Participate in the planning and execution of an agency program.

8. Compile and enters data for charts, graphs, databases, summaries, or reports.

9. Assist in the development of administrative or technical assistance policies and procedures.

10. Answer phone calls, routes incoming calls, takes messages, greets visitors, and directs visitors to the appropriate staff.

11. Review and edits reports to ensure compliance with rules and regulations.

12. May research, compose, design, or edit division publications such as brochures, forms, and manuals or presentations.

13. May develop training materials.

14. Manages and maintains schedules and travel arrangements for supervisors/managers.

15. May train others.

16. May serve as notary public.

17. May research databases to assist agents in the identification of suspects.

18. May assist with case preparation for prosecution phase.

19. Attend work regularly and observe approved work hours in accordance with agency leave and attendance policies.

20. Perform other duties as assigned.

GENERAL QUALIFICATIONS and REQUIREMENTS:

Education – Graduation from a standard senior-high school or equivalent is required. Graduation from an accredited four-year college or university with a major in Liberal Arts, Business or Public Administration, Social Science, or a related field is preferred.

Experience – Minimum of two (2) years’ progressively responsible work experience performing clerical/secretarial work in an environment involving concentrated use of personal computers using word processing software is required. Work experience in a law enforcement work environment is preferred.

Substitution Note: Education of the type described may be substituted for the experience requirement on a year-for-year basis up to a maximum of one (1) year. Note: thirty (30) semester hours is considered equivalent to one year of education.

Licensure and/or Certification – Must possess a valid driver license from state of residence.

Regulatory knowledge – Working knowledge of, or the ability to rapidly assimilate information related to TXDPS, State and Federal regulations, legislation, guidelines, policies and procedures. Knowledge (or ability to acquire such knowledge in a timely manner) of Department functions, responsibilities, and organizational structure; of office practices and administrative procedures.

Interpersonal Skills – Must demonstrate an ability to exercise poise, tact, diplomacy and an ability to establish and maintain positive, working/professional relationships with internal/external customers.

Organizational and Prioritization Skills – Must be organized, flexible, and able to effectively prioritize in a multi-demand and constantly changing environment; able to meet multiple and sometimes conflicting deadlines without sacrificing accuracy, timeliness or professionalism.

Presentation/Communication Skills – Must be able to construct and deliver clear, concise, and professional presentations to a variety of audiences and/or individuals. Excellent skills in English grammar, punctuation, and spelling.

Research and Comprehension – Must demonstrate ability to quickly and efficiently access relevant information, and be able to utilize and/or present research and conclusions in a clear and concise manner.

Analytical Reasoning/Attention to Detail – Must demonstrate an ability to examine data/information, discern variations/similarities, and be able to identify trends, relationships and causal factors, as well as grasp issues, draw accurate conclusions, and solve problems. Knowledge of required format, style, and standards for correspondence, reports, forms, memoranda, etc.

Technology (computers/hardware/software/operating systems) – Must possess appropriate levels of proficiency with utilized software and systems and be able to learn new software/systems. Demonstrated proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Confidentiality and Protected Information – Must demonstrate an ability to responsibly handle sensitive and confidential information and situations, and adhere to applicable laws/statutes/policies related to access, maintenance and dissemination of information.

Travel and/or Schedule – Availability for after-hour and weekend work is required.

PHYSICAL and/or ENVIRONMENTAL DEMANDS:

The physical and environmental demands described here are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Environment: Office;
• Ambulatory skills, e.g. stand, walk, sit;
• Hand-eye coordination and arm/hand/finger dexterity;
• Ability to speak, hear, and exercise visual acuity;
• Ability to transfer weights of fifty (50) pounds anticipated for this position;
• Driving requirements: Occasional (ten [10%]).

Testing is required for candidates to be considered to go before the oral interview board and will be notified via email provided on the application. Candidates must qualify on the DPS issued typing test with a minimum of 35 words per minute net speed.

State of Texas Benefits and Retirement Information: https://www.ers.texas.gov/

A DPS employee who is selected for a position in the same salary group and state title as their current position will be transferred with no salary change.

A DPS employee who is selected for a position in their current salary group with a new state title may receive an increase of no more than 3.4% over their current salary regardless of posted salary.

Salary is contingent upon qualifications and is subject to salary administration and budgetary restrictions.

DUE TO THE HIGH VOLUME OF APPLICATIONS WE DO NOT ACCEPT TELEPHONE CALLS. ONLY CANDIDATES SELECTED FOR INTERVIEW WILL BE CONTACTED.

State of Texas retirees may be rehired for full-time, non-commissioned positions only under very specific circumstances.