Job Description:
Disaster Assistance Investigator II
This position is telework-eligible following a successful 30-day probationary period and ongoing adherence to performance standards.
Performs investigative work in the Other Needs Assistance ONA) provision of the Federal Assistance to Individuals and Households Program (IHP) including training and leading new investigative staff in all aspects of investigative policies and procedures. Investigates alleged lost, forged, and stole disaster assistance checks and allegations of fraud. Prepares restitution agreements and related documents to recover unauthorized benefits due to administrative errors, over-payments, or fraud; and submits required information to appropriate agencies and private institutions to ensure the recovery and/or re-issuance of grant funds. Resolves issues to ensure clients receive funds or recovery of funds. May conduct criminal background research and investigations.

Essential Job Functions:
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

Investigates and documents evidence regarding alleged theft or violation involving agency programs. (35%)

Completes reports/forms to document findings or determinations (for example, for investigations, hearings, case actions). (15%)

Inquires into an automated system to retrieve information. (15%)

Communicates on an intermediate level with others (internally or externally) to provide, exchange, or verify information, answer inquiries, address issues, or resolve problems or complaints. (10%)

Assists in gathering and analyzing information for reviews or responses. (10%)

Prepares moderately complex ongoing or special narrative or statistical reports. (5%)

Maintains records, files, or logs (for example, administrative, personnel, contract, correspondence, forms, documents, purchasing, case files, tracking logs, files/documents on diskette) including filing, retrieving, or purging. (5%)

Documents case records using automated equipment to form a record for each client. (5%)

Knowledge Skills Abilities:
Knowledge of overall program, including federal and state guidelines, regulations, programs, policies and procedures
Ability to conduct Investigations
Ability to interpret and apply laws and regulations
Ability to conduct interviews and gather facts
Ability to evaluate findings and prepare clear and concise reports
Knowledge of investigative practices and techniques
Knowledge of court procedures, practices and rules of evidence
Knowledge of program policies, rules and regulations
Skill in developing sources of information Excellent public relations skill
Ability to communicate effectively, orally and in writing
Skill in using a personal computer
Ability to establish priorities according to relative importance and deadlines, set goals, and manage time effectively.
Ability to complete work within required timeframes

Registration or Licensure Requirements:
N/A

Initial Selection Criteria:
High School graduate or equivalent.

Experience in windows based software.

Experience in investigative data analysis or research report writing or previous disaster assistance experience.

Additional Information:
Positions advertised with this position description are temporary and will only be filled after a disaster declaration. Management is recruiting to identify qualified candidates that may be hired on short notice to fulfill the operations requirements when there is a federal disaster. Job requires working beyond normal work hours including holidays and weekends when necessary, especially in the first months after a disaster declaration.

Note: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to: 31B, 31D, EOD, 401, 5819, 7S0X1. All active duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information see the Texas State Auditor’s Military Crosswalk at http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx.

MOS Code:
1B, 31D, EOD, 401, 5819, 7S0X1

HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Job Types: Full-time, Temporary

Pay: $2,845.33 - $4,344.50 per month

Experience level:

• 1 year

Schedule:

• 8 hour shift

Experience:

• Writing skills: 1 year (Preferred)
• Microsoft Office: 1 year (Preferred)
• Customer service: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Ability to Commute:

• Austin, TX 78728 (Preferred)

Work Location: Hybrid remote in Austin, TX 78728