60 Systems Administrator II Jobs in San Antonio, TX
SORT BY
M
B
E
T
C
I
N
N
S
Q
Q
J
K
G
N
C
C
G
G
G
K
G
G
P
Q
J
G
F
Systems Administrator II
$71k-91k (estimate)
Full Time | Ancillary Healthcare
2 Weeks Ago
Texas Health and Human Services is Hiring a Systems Administrator II Near San Antonio, TX
Job DescriptionSystems Administrator II-Systems Administrator II-Job Description: Performs entry-level systems administration work. Work involves assisting with the upkeep, configuration, and reliable operation of systems. Installs and upgrades computer components and system software. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. The Systems Administrator job classification series is intended for employees that work directly with computer hardware and software, including installation, maintenance, and data recovery. Employees typically install and update software, manage an agency’s servers, resolve problems with computer systems, evaluate and optimize a system for effective performance, add users to networks, manage desktop and mobile equipment, and provide routine automation.
The Field Services Technician (FST) is a customer service focused position that provides direct support to agency employees within a specific geographic area supporting various computer devices including tablets, cell phones and network equipment. The FST is responsible for monitoring the incident and request queue daily, resolving incidents within service-level agreement timelines and participates in IT projects to refresh computer equipment. The FST promotes and conforms to all security policies and procedures.
Essential Job FunctionsCustomer Support (65%) Supports agency staff within a specific geographic area with hardware, software, network, and mobile device functionality including move/add/change assignments; provides Tier 1 customer support for assigned area, and documents activities and incident resolutions.
Asset Management (15%) Maintains accurate inventory of agency computer equipment and completes all property inventory documentation.
Project Management and Support (10%) Assists in the planning and implementation of Information Technology Initiatives as related to changes in equipment, devices, network, and site movies.
Performs work as assigned (10%) handling service requests, troubleshooting technical issues, testing new equipment and software. Updating inventory\project spreadsheets using Excel and other special assignments or activities as assigned.
Adheres to all Texas Department of Family and Protective Services HR policies and performs related work as assigned.
Knowledge Skills AbilitiesKnowledge Skills Abilities:
Knowledge of systems administration; computer hardware and software configuration and troubleshooting; operating systems and applications; and basic Internet security administration.
Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Ability to recognize, analyze, and resolve complex technical issues; to learn and use network management, administration, and other system administration tools; and to communicate effectively.
Initial Selection CriteriaGraduation from high school or equivalent. 2 years’ experience in systems administration or IT helpdesk type work. Graduation from an accredited two-year college or university with major coursework in computer science, management information systems, or a related field is generally preferred. Education and experience may be substituted for one another
Acceptable Substitutions: Education and experience may be substituted for one another.
Additional InformationNote: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to: 25B, IT, 2621, 3D1X1. All active duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information see the Texas State Auditor’s Military Crosswalk at http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx
MOS Code25B, IT, 2621, 3D1X1
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
As a state agency, DFPS is required Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
I-9 Form - Click here to download the I-9 form.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
The Field Services Technician (FST) is a customer service focused position that provides direct support to agency employees within a specific geographic area supporting various computer devices including tablets, cell phones and network equipment. The FST is responsible for monitoring the incident and request queue daily, resolving incidents within service-level agreement timelines and participates in IT projects to refresh computer equipment. The FST promotes and conforms to all security policies and procedures.
Essential Job FunctionsCustomer Support (65%) Supports agency staff within a specific geographic area with hardware, software, network, and mobile device functionality including move/add/change assignments; provides Tier 1 customer support for assigned area, and documents activities and incident resolutions.
Asset Management (15%) Maintains accurate inventory of agency computer equipment and completes all property inventory documentation.
Project Management and Support (10%) Assists in the planning and implementation of Information Technology Initiatives as related to changes in equipment, devices, network, and site movies.
Performs work as assigned (10%) handling service requests, troubleshooting technical issues, testing new equipment and software. Updating inventory\project spreadsheets using Excel and other special assignments or activities as assigned.
Adheres to all Texas Department of Family and Protective Services HR policies and performs related work as assigned.
Knowledge Skills AbilitiesKnowledge Skills Abilities:
Knowledge of systems administration; computer hardware and software configuration and troubleshooting; operating systems and applications; and basic Internet security administration.
Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Ability to recognize, analyze, and resolve complex technical issues; to learn and use network management, administration, and other system administration tools; and to communicate effectively.
- Knowledge of the general practices, principles, and techniques of computer operation with major focus on mobile devices (i.e., tablets, laptops and cellular/smart phones).
- Knowledge of networks, active directory, add/ delete network users, and agency security policies and procedures.
- Skill in establishing and maintaining effective working relationships.
- Skill in effective verbal and written communications of technical information to technical and non-technical staff.
- Ability to prioritize and manage heavy workloads.
- Ability to interact with all levels of staff and provide effective customer support.
- Ability to work independently in a fast-paced environment.
- Ability to operate a personal computer and software packages.
- Ability to travel between office locations to support customers; travel up to 35% of work time.
- Ability to work evenings, weekends, either pre-planned or on-call.
- Ability to lift heavy equipment (between 40-60 pounds).
Initial Selection CriteriaGraduation from high school or equivalent. 2 years’ experience in systems administration or IT helpdesk type work. Graduation from an accredited two-year college or university with major coursework in computer science, management information systems, or a related field is generally preferred. Education and experience may be substituted for one another
Acceptable Substitutions: Education and experience may be substituted for one another.
Additional InformationNote: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to: 25B, IT, 2621, 3D1X1. All active duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information see the Texas State Auditor’s Military Crosswalk at http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx
MOS Code25B, IT, 2621, 3D1X1
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
As a state agency, DFPS is required Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
I-9 Form - Click here to download the I-9 form.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Ancillary Healthcare
SALARY
$71k-91k (estimate)
POST DATE
06/06/2024
EXPIRATION DATE
07/19/2024
WEBSITE
hhs.texas.gov
HEADQUARTERS
PECOS, TX
SIZE
<25
FOUNDED
1965
REVENUE
<$5M
INDUSTRY
Ancillary Healthcare
Related Companies
Show more
The job skills required for Systems Administrator II include Operating System, Active Directory, Installation, Computer Science, Customer Service, Computer Systems, etc. Having related job skills and expertise will give you an advantage when applying to be a Systems Administrator II. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Systems Administrator II. Select any job title you are interested in and start to search job requirements.
Show more
The following is the career advancement route for Systems Administrator II positions, which can be used as a reference in future career path planning. As a Systems Administrator II, it can be promoted into senior positions as a Systems Administrator III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Systems Administrator II. You can explore the career advancement for a Systems Administrator II below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
Top 10 Things to Avoid Putting on a Job Application
Read Article
How to Describe Your Education in a Resume
Read Article
How to Write a Memorable Cover Letter in 5 Ways
Read Article
4 Personal Finance Tips to Make During Job Transition
Read Article
4 Best Camera Setups for Interview
Read Article
Keeping a Job Search Journal: 9 Types of Journaling You Can Do
Read Article
