Nurse Manager I-Clinical Operations

Are you looking for a rewarding career with family-friendly hours and top-notch benefits? We’re looking for qualified candidates like you to join our Texas Health family.

*** The Nurse Manager will have leadership of the Float Pool and Sitter Pool (50 direct reports) along with assisting with clinical operation duties as assigned. ***

Texas Health Plano

Since 1991, Texas Health Plano has served the communities of Plano, Frisco, Carrollton, Addison, Richardson and McKinney. We’re a 386-bed, full-service hospital serving North Texas with incredible care and amazing people. 

We specialize in emergency medicine and trauma, cardiology, neurosurgery and spine, advanced orthopedics, women’s services, adult and adolescent behavioral health, an adult intensive care unit and state of the art and technologically advanced surgical services. Plus, we’re a Level II Trauma Facility, the only health care facility in Collin County to have achieved both the Level IV NICU and Level IV Maternal facility designation and have a DNV-certified Comprehensive Stroke Program. 

Texas Health Plano is a four-time Magnet-designated hospital, the only AACN Beacon Gold adult intensive care unit in the DFW area, accredited by the Joint Commission in Hip and Knee Replacement and a Primary Heart Attack Center. We offer top-notch benefits including an on-site childcare center created for working parents.

As part of the Texas Health family and its 28,000 employees, we’re one of the largest employers in the Dallas Fort Worth area. Our career growth and professional development opportunities are top-notch and our benefits are equally outstanding. Come be a part of our exceptional team as we improve the health of the people in our communities every day. You belong here. 

• Work location: Plano, Texas

Job Duties

OPERATIONS: 
Plan, organize, and delegate activities as required for safe, efficient, and effective operation of the unit including active participation with other hospital departments and leadership to accomplish this purpose. 
Provide resources and guidance to support the utilization of evidence based practice standards. 
Identify and utilize processes and resources that support optimal delivery of data and information to staff. 
Facilitate activities that prepare unit, environment, and staff to meet credentialing bodies requirements. 
Identify key drivers in throughput process, evaluate areas role, and develop solutions to barriers.

QUALITY PATIENT CARE OUTCOMES: 
Plan, manage, patient care processes to improve performance. 
Facilitate delivery of quality patient care. 
Require documentation that meets hospital and credentialing standards/policy/guidelines. 
Demonstrates positive supportive role in change process. 

HUMAN RESOURCES: 
Responsible for staffing based on patient care needs. 
Responsible for personnel functions including staff, performance reviews and corrective action. 
Promote professional growth and development of all employees. 
Supports diversity and inclusion in the organization. 
Recognize and reward individual and team accomplishments.
Promote staff retention. 
Facilitate new staff orientation. 
Supports shared decision-making through the unit-based council. 

CUSTOMER SATISFACTION:
Incorporate customer needs and expectations into daily operations and business planning strategies. 
Promote team building strategies and principles of group process in interaction with staff. 

BUDGET:
Prepares operating and capital budgets for areas of responsibility. 
Manages approved operating and capital budgets effectively and adjusts strategies as needed to meet budget expectations. 
Identifies and evaluates patient care requirements and outcomes based upon patient acuity, system and budgetary guidelines.

PROFESSIONAL ACCOUNTABILITY: 
Demonstrates involvement in professional organization. 
Participates in hospital/department/system committees. 
Stays current with professional activities. 
Alerts appropriate individuals regarding ethical and legal concerns (i.e. Risk Manager, Compliance Officer, Director). 
Educates, promotes and evaluates appropriate use of chain of command by staff. 
Acts as a role model/mentor. 
Adheres to ANA Code of Ethics. 
Complies with hospital policies and with Nurse Practice Act. 
Active in Reach Out THR and other community activities. 
Makes appropriate referrals to Peer Review. 
Participates in 360 degree evaluations. 
Creates development plan that identifies and addresses areas of needed growth. 
Completes reports in a timely manner. Utilizes various resources for development.