65 Customer Service Representative Jobs in Conroe, TX
TEXAS HOME MEDICAL, INC. is Hiring a Customer Service Representative Near Conroe, TX
Monday - Friday, 8:30am - 5:30pm
We are looking for a customer-oriented, service representative to help process CPAP and BIPAP orders. The best CSRs are genuinely excited to help customers and referral sources. They’re patient, empathetic, and passionately communicative.
Responsibilities:
- Patient intake
- Process orders
- Correspond with doctors offices via email, fax, and phone to obtain needed paperwork
- Insurance verification and prior authorization
- Provide cost estimate for order
- Schedule patients
- Verify information on account hasn't changed
- Handle customer complaints
- Set-up logs
- Other duties as required
- High school diploma
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Strong self-motivation and time-management skills
- Strong sense of urgency and responsiveness to customers
- Familiar with Microsoft office, fax machines, email, etc.
- Background investigation (company-wide)
- Drug screen (company-wide)
- Valid driver’s license in state of residence
Texas Home Medical, Inc. is an independently owned and operated company dedicated to providing the best home medical and respiratory services available. We are committed to providing equipment that meets the standards of our industry, while providing patient services based on our respect of our individual patient's rights.
Job Summary
Full Time
$33k-41k (estimate)
10/05/2023
09/26/2024
texashomemedical.com
Conroe, TX
<25
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The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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