2 Patient Services Representative I Jobs in Fort Worth, TX
Texas Orthopaedic Associates is Hiring a Patient Services Representative I Near Fort Worth, TX
Job Title: Patient Services Representative
Reports To: Office Manager
Department: Administrative
Job Summary: Greet all visitors to the facility. Scan patient IDs and Insurance card(s). Ensure all new patient paperwork is completed, signed and dated. Collect appropriate co-pay and/or deposits, collect past due balances, balance daily entries and run reports, answers telephones, triages calls, schedules appointments. Appointment scheduling for multiple orthopedic surgeons, two physical medicine specialists, and multiple physician assistants.
Essential Duties and Responsibilities: The essential duties of the position include the following. Other duties may be assigned.
Key Functions:
- Work out of the Keller office when providers are seeing patients
- Checking patients in for clinical encounters.
- Scan paperwork, insurance cards and photo ID
- Collecting co-pay, co-insurance and/or deductibles and past due balances.
- Balancing daily
- Interprets appointment requests and schedules patient appointments based on clinic policies and physician preferences following office policies
- Identifies any problems with making the appointment and advises Office Manager, Director of Operations, or appropriate clinical staff.
- Relays relevant information to appropriate internal staff when adding or changing an appointment.
- Answers questions regarding patient appointments as requested.
- Prepping for next day clinic which includes reviewing patient accounts for understanding of balances.
- Responsible for ensuring that Lobby is maintained clean at all times throughout the day.
- Safeguards patient information and ensures all information remains confidential.
- Participates in office meetings and educational activities.
- Maintains work area in a neat and orderly manner.
- Work out of the Fort Worth office when patients are not schedule in Keller
- Attend Staff meetings and Front office meeting regularly
- Other duties as assigned by the Office Manager, Director of Operations, Vice President of Operations or Physicians.
- All employees have a responsibility to comply with our organization’s policies and procedures, code of conduct.
Supervisory Responsibilities: None.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience: High School Diploma, general education degree (GED), or certification from college or technical school or three to six months related experience and/or training or equivalent combination of education and experience.
Language Ability: Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Math Ability: Ability to add, subtract, multiple and divide on all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret insurance co-pays and deductibles.
Reasoning Ability: Ability to apply commons sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills: Ability to type 45 WPM, basic proficiency in Microsoft Outlook/Office, and experience using or ability to learn and comprehend computer programs.
Certificates and Licenses: May have certificate from Medical Assisting program.
Work Environment: Position works in a climate-controlled office environment with little or no potential interference from elements or sound.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Position typically works 8 hours per day. Over 2/3 of time will be spent standing. 1/3 or more of time worked will be sitting, using hands and fingers to type or handle paper. The position requires the ability to reach with hands or arms. Occasionally, the position will be required to stoop, kneel, crouch, crawl and assist with the transfer of patients weighing 200 pounds To successfully perform the duties of the job, the ability to talk and hear is required. Must have visual ability to draw injections and view computer monitor.
Job Summary
Full Time
$35k-42k (estimate)
06/04/2024
08/02/2024
The job skills required for Patient Services Representative I include Front Office, Appointment Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Services Representative I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Services Representative I. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Services Representative I positions, which can be used as a reference in future career path planning. As a Patient Services Representative I, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Services Representative I. You can explore the career advancement for a Patient Services Representative I below and select your interested title to get hiring information.
If you are interested in becoming a Patient Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Services Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Services Representative job description and responsibilities
The Patient Services Rep reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditat
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Services Representative jobs
Representatives must use quality customer service techniques to ensure patient needs are met.
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Furthermore, many of the tasks that are required of a patient service representative will be dependent upon strong computer skills.
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Must exercise empathy and respect to provide excellent customer service for patients.
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Step 3: View the best colleges and universities for Patient Services Representative.
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