36 Front Desk Associate Jobs in Irving, TX
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Texas Pain Physicians is Hiring a Front Desk Associate Near Irving, TX
Essential Front Desk Functions
- Answer the phone in a timely manner and direct calls to the correct individual
- Greet all patients, clients, and vendors
- Respond to guest needs, requests, and complaints
- Register and assign rooms to guests
- Keep records of occupied rooms and guests
- Check in patients, upload insurance card and photo ID
- Verify insurance notes for updated benefits
- Confirms current address and phone number with patient
- Arrive patients in EMR
- Maintain adequate copies of all paperwork for patients to fill out
- Enter payments in EMR
- Close daily batch and print reports
- Maintain lobby clean at all times
- Confirm phone and online reservations
- Collect payment from departing guests
- Communicate pertinent guest information to designated departments
- Good attendance is expected of all employees as a normal condition of work
- Other duties as assigned or requested
- Greet patients as they check-out and offer them friendly and prompt assistance while coordinating the patient's care
- Collect coinsurances, deductibles, copays, and self pay balances that are owed at the time of check out (if not collected at check-in)
- Review the provider's orders to determine the necessary treatment plan
- Schedule follow up appointments and/or make arrangements for diagnostic testing if applicable for the patient
- Orders any diagnostic testing and send outgoing orders
- Accurately post payments and provide receipts to patients
- Update the patient information in the EMR
- Send "Thank you" letters to the referring and primary care doctors office when applicable
- Reconcile individual daily receipts and money collected with the check-in associate
- Batch credit card machine at the end of every day if needed
- Fax dictations to all referring and primary care doctors for all new patients and established patients that have been cc'd to a specific doctor
- Assist with E-Fax and importing documents
- Complete all tasks within the timelines established by the practice
- Lock the front door and turn off television at the end of the clinic day
- Ability to build rapport with guests
- Strong organizational skills
- Excellent written and verbal communication skills
- Maintain professional demeanor
- Exhibit strong team player skills and attitude
HIPAA Privacy And Confidentiality RequirementsThe Front Desk Associate will have access to confidential information, both written and oral, in the course of his/her employment and job responsibilities. In order to maintain the integrity of Protected Health Information (PHI), this information is not to be disclosed to an unauthorized individuals as outlined in the Policies and Procedures of HRMD.
Work EnvironmentThis job operates in a professional medical clinic and office environment. This role routinely works around medical devices and patient room equipment in addition to standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee occasionally is required to stand, walk, use hands to handle or feel, and reach with hands and arms. This is a largely sedentary role; however, some filing may be required. This would require the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary.
TravelThis position may require some travel.
Educational And Experience Requirements
- High school diploma or equivalent experience
- Previous experience in customer service, front desk service, or other related fields
- Exceptional customer service skills and professional phone manner
- Working knowledge of medical terminology and practices
Job Summary
Full Time
Ancillary Healthcare
$31k-41k (estimate)
07/31/2024
08/05/2024
texaspainphysicians.com
Dallas, TX
25 - 50
Ancillary Healthcare
Related Companies
The job skills required for Front Desk Associate include Customer Service, Confidentiality, Verbal Communication, Credit Card, Organizational Skills, HIPAA, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Associate positions, which can be used as a reference in future career path planning. As a Front Desk Associate, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Associate. You can explore the career advancement for a Front Desk Associate below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Associate job description and responsibilities
Front Desk Associate keeps the front desk and lobby area clean and neat.
01/02/2022: Houston, TX
The Front Desk Receptionist will perform a variety of general office duties such as client service, data entry, requisition of supplies, secretarial services, mail services, public relations, correspondence, and word processing.
02/05/2022: Saint Louis, MO
Working at the front desk requires using computers to keep records, process payments, and complete other tasks.
03/03/2022: Virginia Beach, VA
Maintaining cleanliness of front desk areas to contribute to an exceptional facility experience.
01/04/2022: Trenton, NJ
The Front Desk employee ensures positive customer experience.
12/09/2021: Lafayette, LA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Associate jobs
A front desk agent does not need any experience but should have a high school degree or GED equivalent.
02/14/2022: Memphis, TN
A front desk receptionist needs to be highly organized, friendly and engaging.
01/09/2022: Chillicothe, OH
Because a front desk worker has to multitask and serve many guests at once, a good employee must keep calm under pressure.
02/03/2022: Bridgeport, CT
Front desk employees need to be able to get along and work with a variety of people.
02/24/2022: Monroe, LA
Always Be Available as a Mentor.
03/03/2022: Lancaster, PA
Step 3: View the best colleges and universities for Front Desk Associate.
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