Position: Case Manager I-III MCOT [1258]

Program: Amarillo, Texas – Mobile Crisis Outreach Team (MCOT)

Salary range:

Case Manager I: $40,809.60 Annually

Case Manager II: $43,305.60 Annually

Case Manager III: $46,009.60 Annually

Shift available: Full-time

Essential duties and responsibilities:

• Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language
• Responsible for the delivery of crisis intervention services and follow up for people in the upper 21 counties of the Panhandle of Texas
• Will work as part of a Mobile Crisis Outreach Team (MCOT) to provide direct care services for the TPC service area
• Will work closely with community stakeholders including law enforcement (CIT, police officers, judges, sheriff’s), hospitals and other social services
• Will provide community education to help others access crisis services and understand mental health conditions and treatment resources
• Will work with people experiencing a crisis using person-centered approaches
• Will document all interventions according to agency standards
• Will be a part of an after-hours on-call rotation
• Some travel may be required to reach more rural areas of the Texas Panhandle
• Adheres to TPC Business Code of Conduct and reports concerns if ethical and/or business standards defined in the code are compromised

Required qualifications to be successful in the job:

• Bachelor’s degree from an accredited university with a major in psychology, sociology, social work, counseling, or other related human services field for QMHP credentialing
• For Case Manager I, no experience required
• For Case Manager II, at least one (1) year experience of behavioral health case management
• For Case Manager III, two (2) years experience of behavioral health case management
• Graduate work in a related field may be substituted for up to one (1) year of experience
• Must have a valid Texas driver’s license and be insurable under agency vehicle policy
• Must be 18 years of age or older

Preferred qualifications to be successful in the job:

• Bilingual
• Experience in the mental health field

At TPC, passion and meaningful work is rewarded! We offer employees:

• Click here for TPC’s FY2024 Summary of Benefits
• Robust benefit offerings – Medical, Urgent Care visits for a low $10 co-pay, Dental, and Vision
• Employer paid life insurance (1.5 times employee’s salary)
• Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer Match 1% higher than employee’s contribution up to 6% in the 403 (b) or 457 Retirement Savings Plan
• Paid time off – PTO accrual, Holidays
• One (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment
• Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan
• 501(c)(3) designation – you can apply the for Public Service Student Loan Forgiveness
• Teladoc – gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video
• Employee Assistance Program (EAP) – gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone