Texas Western Hospitality is seeking an experienced, talented, driven leader to fill the critical role of Assistant General Manager for the Home2 Suites in Abilene, TX..

We are looking for an Assistant General Manager with Hilton experience to join our growing company. The successful candidate will have an interest in developing their career via professional growth and in-depth training and will have experience in both management and leadership. This is an opportunity for a talented individual to become a leader in our organization and grow their skill set through the completion of on-going managerial and leadership training.

• Directly supervises the Front Desk staff and department operations (e.g., hiring,
• terminating, disciplinary actions, performance evaluations). Schedules subordinates, maintaining adequate staffing levels while adhering to labor standards guidelines.
• Assures maximum guest service through training, including but not limited to hotel amenities, the local area, shopping, dining, entertaining, current groups, and banquet functions.
• Selects or assists in the selection of hotel staff and completes all new hire paperwork.
• Monitors Revenue Management systems to ensure the hotel is positioned as a market leader in RevPAR.
• Reviews employee performance and conducts personnel actions such as disciplinary actions and terminations.
• Maintains accurate records including cash flow sheet, direct bill accounts, credit card receipts, registration cards, reservation cards, direct bills, and credit cards.
• Conducts or assists in conducting staff meetings.
• Adheres to all franchise and company procedures and regulations as well as standard operating procedures.
• Receives and resolves or assists in resolving guest complaints and employee issues.
• Performs functions of the General Manager in their absence.
• Covers shifts in all departments as scheduled by the General Manager
• Assists with sales and marketing efforts as directed.
• Maintains and implements established Emergency Procedures, assuring the security of guests and monies.
• Answers inquiries pertaining to hotel policies and services.
• Participates in the preparation of the hotels annual budget. Assists General Manager in annual wage scale surveys; ensures employee wages follow wage and salary guidelines.

Note: Other duties as assigned by General Manager or Area Director

Texas Western Hospitality offers a comprehensive rewards and compensation package for eligible associates that includes:

• Opportunities for advancement and career growth
• Warm and supportive work environment
• Competitive Wages
• Medical, Dental and Vision Insurance
• Flex Spending Account
• Voluntary Life Insurance
• Short Term and Long-Term Disability
• 401(k) retirement plan with Employer Match
• Paid Time off Programs
• Holiday Pay
• Jury Duty Leave and Bereavement Leave

Position Requirements

• Hilton management experience required.
• A minimum of 3 years' hotel leadership experience and Hilton experience is mandatory.
• The ability to be flexible in schedule to meet the needs of the hotel, respond to emergencies, and cover any emergency staffing situations.
• Must work well in stressful high-pressure situations.
• Proven track record of favorably managing a hotel's P&L and meeting set budget guidelines.
• Excellent problem-solving skills with the ability to turn issues into opportunities.
• Leadership skills with the ability to inspire and motivate department heads and associates.
• Ability to work independently managing a property or collectively in a team on projects with other management staff.
• Must be able to multi-task and be able to effectively prioritize and complete tasks and assignments.
• Excellent verbal and written communication skills are a must.
• The manager must display and demonstrate excellent moral character and be an example for their team.