12 Assistant Service Center Manager Jobs in Saint Louis, MO
TForce Freight is Hiring an Assistant Service Center Manager Near Saint Louis, MO
Job Title : Manager, Service Center
Job Summary:
This position oversees the day-to-day operations of TFF Service Centers. This candidate analyzes operational data to understand productivity, service, and quality targets. This position collaborates with the service center management team to develop action plans and improve service level results. The Service Center Manager participates in sales team meetings to understand customer requirements and expectations and provide operational expertise.
Job Responsibilities:
- Reviews projected performance plans to verify the correct number of drivers and routes are allocated.
- Compares planned versus actual performance reports to identify best practices, root causes for service failures, and operational adjustments.
- Observes dock operations to ensure established work procedures are followed.
- Participates in new hire orientation meetings to communicate expectations, company policies, and service and productivity goals.
- Communicates updated corporate policies and service center work rules.
- Manages and maintains customer relationships, resolves issues, and retains customers.
- Identifies individual and team skill gaps and developmental opportunities.
- Oversees Managers and Supervisors.
- U.S. citizen or otherwise authorized to work in the U.S.
- Excellent Verbal and Written Communication Skills- Required
- Bachelor's Degree or international equivalent - Preferred
Dedicated to putting the power of logistics to work for you, our freight solutions help you get better results, encounter fewer problems, and get more done every day. As a global leader in logistics, TForce Freight is committed to making your less-than-truckload (LTL) shipments easier and improving your efficiency-delivering more solutions and more results at every turn.
Job Summary
Full Time
$98k-126k (estimate)
06/23/2024
07/11/2024
upsfreight.com
RICHMOND, VA
7,500 - 15,000
1935
Private
LEO H SUGGS
$1B - $3B
Transportation
Related Companies
About TForce Freight
UPS Freight is a logistics company that provides LTL shipping and tracking services to businesses.
The following is the career advancement route for Assistant Service Center Manager positions, which can be used as a reference in future career path planning. As an Assistant Service Center Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Assistant Service Center Manager. You can explore the career advancement for an Assistant Service Center Manager below and select your interested title to get hiring information.
If you are interested in becoming an Assistant Service Center Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Assistant Service Center Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Assistant Service Center Manager job description and responsibilities
Manage facility to achieve target revenue generation by maintaining service department efficiently.
03/24/2022: Salisbury, NC
Monitor all service enquiries and procedures to ensure completion of all clients requirements.
02/06/2022: Dallas, TX
Manage and maintain computerized service requests to track service operations and close completed orders.
02/24/2022: Nashville, TN
They monitor compliance with regulations and policy within the team, ensuring that service meets the minimum standards for health and safety legislation, along with any other relevant policies or regulations.
04/02/2022: Lawton, OK
Managers are responsible for addressing customer needs and ensuring they have a good experience.
02/18/2022: Kennewick, WA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Assistant Service Center Manager jobs
Candidates must know that without patience, the service experience turns unpleasant for both the customer and the service representative.
03/24/2022: Augusta, GA
The right customer service skills and traits don't only make for happier customers, they also make the job more fun.
04/17/2022: Pueblo, CO
Step 3: View the best colleges and universities for Assistant Service Center Manager.
