At Total Fire Protection, our MISSION is simple, “Embracing Relationships, while keeping you safe, and delivering First Class Service.” You won’t just be a team member at Total Fire Protection, but a valuable contributor. Our diverse team members support one another as we work towards our common goal of bringing Fire and Life Safety to our customers nationwide.

Our Company culture has been built on the foundation of our CORE VALUES that define “Who We Are” and we hold each other accountable to these CORE VALUES. Our Five-Alarm Growth represents our commitment to embracing change, evolutionary action, continuous learning, constant improvement and full engagement. We place the priorities of our Team First and our team members back it up through Do What You Say! execution. Total Fire Protection believes that Do the Right Thing! builds loyalty, trust and respect because We Care about our team members, our customers and our community.

As a Fire Alarm Technician, you will conduct routine fire inspections, test, and maintenance of fire alarm systems representing Total Fire Protection. Your primary goal will be to ensure that fire alarms are in proper working condition and compliant with relevant safety regulations. This position requires a strong knowledge of fire alarm types, components, and servicing procedures.

Responsibilities:

• Verifies proper operation; prepares accurate and timely documentation for work performed.
• Interfaces with inspection supervisor and dispatcher to ensure that all work is scheduled/handled.
• Collaborates with customers to explain work to be performed and coordinate through jobsite conditions.
• Resolves customer concerns as quickly and effectively as possible.
• Ensures customer satisfaction and a positive customer experience.
• Prepares timely inspection/ deficiency reports for submission to management.
• Maintains and organizes truck inventory and all testing equipment.
• Must adhere to company safety policies and procedures.
• Must have a strong work ethic.
• Must be detail-oriented, strong written and verbal communication skills.
• Performs other duties, as assigned.

Preferred Experience

• FDNY Certificate of Fitness: S-98
• Must have one (1) or more years of experience inspecting fire alarm products or industry- related experience.
• Must be proficient in the use and application of mobile app devices utilized for scheduling, payroll, and inspection reporting.
• Must have a working knowledge of test equipment, such as multimeters, simulated battery testers, and aerosol smoke and carbon monoxide equipment.
• Required to have a full understanding of NFPA 72 chapter 14– NEC – IBC and NFPA 101.
• Must have a valid driver’s license with a clean record and be able to clear a drug screening upon request.

Physical Requirements

• While performing the duties of this job, the employee is regularly required to:
• Work in unusual and sometimes difficult positions/circumstances such as with ladders, scaffolding, high lift equipment, wires, ducts, crawl spaces, attics, above ceilings, etc.
• Lift, move, and hold up to approximately 50 lbs.
• Must be able to work a full-time, flexible schedule with “on call availability” and must be able to travel on short notice.
• Must be able to drive a motor vehicle (day and evenings) for extended time periods.
• Commitment to maintaining a safe working environment and adhering to safety protocols.