Who We Are:

We are a hybrid creative & marketing services agency that combines a multi-disciplinary creative studio and a diversified managed services team. Our unique mix of creative and operational excellence at scale is built to help dynamic brands take ideas further. We are a modern creative partner at heart—we adapt and flex to help companies beyond the traditional boundaries of what either a creative shop or outsourced staffing firm provides.

About the Role:

Ten Gun Design is looking for a Content Manager local to Washington State who will work to coordinate and facilitate digital marketing email programs for a major, industry-leading gaming brand in Redmond, WA. The Content Manager is responsible for the facilitation of projects between the client and our production team, including coordinating project deliverables, writing project briefs, creating project timelines, conducting client reviews, and producing production documents. An ideal candidate should have a project management or content production background, ideally with experience in email marketing. This role provides an excellent opportunity to work within the video game marketing industry on a multi-disciplined team in a fast-paced, evolving environment.

Responsibilities:

• Create and manage project schedules for email marketing campaigns and programs
• Write design briefs and work with copywriters to produce templated and bespoke creative comps
• Create and manage production documentation, delivering on time and to spec to production partners
• Facilitate approval process on content deliverables, including coordination with game publishers, marketing managers, and legal review
• Assist in creating and updating process, project plans, documentation, reports, presentations, and metrics
• Anticipate, identify, and escalate issues with projects, providing recommendations for resolution
• Manage campaign deployment schedules, details, and updates through a variety of communications channels, trackers, and calendars
• Attend internal and client status meetings to provide updates on critical needs, deadlines, or scope changes
• Assist with special projects

Minimum Qualifications:

• Some experience working in email marketing or other digital spaces like web marketing or ecommerce
• Familiarity with A/B testing, audience segmentation and customer persona development
• Experience performing content quality assurance, including reviewing comps against a completed build for accuracy and basic functionality
• Knowledge of and ability to write image alt text according to digital accessibility best practices
• Experience delivering large volume projects on time and to spec
• Ability to work on tight deadlines
• Proven ability to manage multiple projects simultaneously amid ambiguity
• Strong written and verbal skills, and able to effectively communicate with both internal and external partners
• Strong attention to detail and organizational skills
• Experience with Microsoft Office suite
• Abstract reasoning ability and logical, critical thinking skills

Attributes:

• Exceptional attention to detail and willingness to review projects with a critical eye
• Highly motivated self-starter with a passion for innovation and desire to learn
• Ability to track and organize information and feedback from a variety of communication streams
• Thrives in highly collaborative teamwork work environments
• Thrives in organizations that constantly adapt and evolve based on the customer and business needs.
• Ability to gracefully lead and work on multiple projects simultaneously under tight deadline pressure with strong project and time management skills
• Ability to successfully manage expectations with key stakeholders reinforce content requirements, process, and deadlines
• Carries responsibility for executing projects from start to finish independently under rapidly changing priorities
• Possesses a deep knowledge of video games and the video game industry

Company Mission & Values:

Ten Gun Design is a creative company that enables brands to connect with our ever-evolving world. We build brand identities and creative systems that support those brands. We offer a flexible engagement model across studios, dedicated teams, and embedded experts that removes the traditional barriers between agency and partner. We are grounded in craft and deliver creative systematically to meet the dynamic requirements for today's ecosystem of physical, digital, and virtual interactions.