2 Adoption Associate Jobs in Las Vegas, NV
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Adoption Associate
$37k-43k (estimate)
Full Time | Civic & Environmental Advocacy
8 Months Ago
The Animal Foundation is Hiring an Adoption Associate Near Las Vegas, NV
FLSA: Non-Exempt (hourly) REVISED: 12/04/2023
REPORTS TO: Adoption Supervisor
SUPERVISES: None
Position SummaryAssists in finding quality, caring homes for adoption animals based upon information obtained through discussion and interview of potential adopters. This position may require rotation between the main campus, offsite events, and other offsite adoption centers that exist.
Essential Duties And Responsibilities
Knowledge OfRequired Knowledge and Skills:
Job incumbent is continuously exposed to animals, animal waste, potentially harmful cleaning chemicals, high noise and potentially hazardous conditions, including the risk of animal bites and frequently work outdoors for extended periods of time while exposed to cold and extremely hot temperatures.
All Team Members work in a culture of continuous improvement and are expected to support our mission. Team members must be able to clearly articulate our goals, actively participate in outstanding customer service, and accept responsibility for maintaining our culture of philanthropy.
This job description is intended to describe the general nature and level of work expected of this position. This description is not intended to be construed as an exhaustive listing or description of all responsibilities, duties and skills required of incumbents in the job.I have read and understand the above to be a general description of the duties, physical demands and occupational exposures of the position for which I am being hired.
REPORTS TO: Adoption Supervisor
SUPERVISES: None
Position SummaryAssists in finding quality, caring homes for adoption animals based upon information obtained through discussion and interview of potential adopters. This position may require rotation between the main campus, offsite events, and other offsite adoption centers that exist.
Essential Duties And Responsibilities
- Assists in the day-to-day operation of the Adoption Department. Includes answering the telephones, composing correspondence and other documents, inputting animal data into the computer, and such other clerical duties as may be assigned.
- Maintains adoption areas in a clean, neat, and orderly fashion at all times.
- Meets and greets guests in a friendly, courteous, and professional manner.
- Directs and accompanies adopters to all areas.
- Works closely with adopters to match the appropriate animal to the adopters including educating them on general proper care of the species.
- Explains animal return and refund policy.
- Maintains all adoption records and paperwork in a neat orderly fashion.
- Informs adopters of medical treatment the animal has received: i.e., vaccines, deworming, spay or neuter surgery, etc., and educates them on necessary future veterinary care.
- Knowledge of and ability to enforce the Organization’s policy on microchipping, vaccinations, spay and neuter, and the local government's spay and neuter laws.
- Ensures that all necessary forms, rabies and license tags, brochures, and information packets are available and in adequate supply.
- Maintains a professional appearance at all times and follows the official uniform policy, including wearing treat pouch/fanny pack appropriately with treats, poop bags, and pet corrector easily accessible.
- Assists with the care of shelter animals, as needed, including feeding, cleaning, monitoring, handling, participating in playgroups, providing enrichment, etc. as directed.
- Coordinates introduction of patrons and animals including running animals from holding area to patron. May also include running animals to and from Veterinary Services for necessary medical treatment.
- Sets a positive tone that welcomes and engages volunteers and provides ongoing support to volunteers so they may serve as valuable, respected, and integrated members of the Adoption Team.
- Contributes to the efficiency and effectiveness of the Organization’s service to its guests by offering suggestions and participating as an active member of a work team.
- Provides responsive, meaningful and compassionate service to all guests.
- Applies the principles of The Animal Foundation’s Core Values toward the goal of bettering self, the organization and others.
- Other duties as assigned.
- Equivalent to a High School diploma.
- One (1) year of demonstrated guest service experience.
- Equivalent combination of formal education and appropriate related experience may be considered.
Knowledge OfRequired Knowledge and Skills:
- Principles and practices of customer service.
- Standard office administrative practices and procedures, including record-keeping systems and the operation of office equipment, computers, and associated software.
- Basic knowledge of animal health, nutrition, and humane care.
- Basic knowledge of animal breeds and characteristics.
- Techniques for dealing effectively with co-workers and the public, in person and over the telephone.
- Correct business English, including spelling, grammar, and punctuation.
- Gathering and compiling information.
- Dealing tactfully and effectively with staff, volunteers, and the general public.
- Use of business software and associated computer hardware.
- Communicating effectively in oral and written forms.
- Working without close supervision in standard work situations.
- Contributing effectively to the accomplishment of team or work unit goals, objectives, and activities.
- Preparing clear and concise reports, correspondence, instructions, and other written materials.
- Communicating, relating and interacting with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, in person and over the telephone, often where relations may be confrontational or strained.
Job incumbent is continuously exposed to animals, animal waste, potentially harmful cleaning chemicals, high noise and potentially hazardous conditions, including the risk of animal bites and frequently work outdoors for extended periods of time while exposed to cold and extremely hot temperatures.
All Team Members work in a culture of continuous improvement and are expected to support our mission. Team members must be able to clearly articulate our goals, actively participate in outstanding customer service, and accept responsibility for maintaining our culture of philanthropy.
This job description is intended to describe the general nature and level of work expected of this position. This description is not intended to be construed as an exhaustive listing or description of all responsibilities, duties and skills required of incumbents in the job.I have read and understand the above to be a general description of the duties, physical demands and occupational exposures of the position for which I am being hired.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Civic & Environmental Advocacy
SALARY
$37k-43k (estimate)
POST DATE
10/27/2023
EXPIRATION DATE
07/21/2024
WEBSITE
animalfoundation.com
HEADQUARTERS
DOBSON, NC
SIZE
50 - 100
FOUNDED
1978
TYPE
Private
CEO
DIANE FRIDLEY
REVENUE
<$5M
INDUSTRY
Civic & Environmental Advocacy
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