Arbor Terrace Citrus Park offers quality Independent living, Assisted Living and Memory Care in Tampa, Fl. We honor individuality and celebrate each person’s unique life through deep connections with our residents and families. We create delightful surprises and meaningful moments within a safe and caring community.

Job Summary/Position Overview:

The Assistant Executive Director is responsible for assisting the Executive Director with the day to day operations of the community and is involved in the planning, implementation and evaluation of all aspects of community life. Assisting in the development and retention of an outstanding team of Department Heads is a top priority, as is maintaining a high level of customer and staff satisfaction and a safe environment for residents and staff. The Assistant Executive Director complies with all local, state and federal regulations.

Success in this role is measured by:

· Meeting or exceeding budgeted financial results through effective sales efforts and expense control

· High degree of resident, family and employee satisfaction and engagement

· Excellent outcomes in resident and employee safety and state regulatory surveys

Key Duties and Responsibilities

· Assist Executive Director in oversight and support of departmental activities

· Work with Senior Care Counselor to achieve sales and revenue goals via market planning, business development, lead generation and inquiry/waitlist/reservation management

· Assist with the development, implementation and management of operational budget in collaboration with corporate partners and owners

· Implement successful strategies for expense control

· Understand the community’s regulatory requirements and maintain compliance with local, state and federal standards

· Participate actively in all safety and quality-focused evaluation programs

· Assist with regular physical plant reviews and make recommendations for all aspects of building construction and preventative maintenance

· Ensure that the community’s exterior building and grounds, interior common areas and resident apartments create a superior first impression

· Maintain excellent communication with residents, families and staff and manage concerns as needed

· Ensure that the Arbor Service Way is fully in place and that the community’s culture attracts and supports excellent employees

· Assist with operation of the community in accordance with all Arbor Company standards

· Maintain excellent communication and a collaborative and open relationship with corporate partners

Minimum Qualifications

· Bachelor’s degree

· At least two years of experience in senior living operations management

· Knowledge of best practices for employee performance management in keeping with all relevant HR standards

· Basic knowledge of computer systems particularly Outlook, Excel and Word along with facility using a CRM system

· The ability to become licensed as an administrator for assisted living within a prescribed time frame in states requiring a license

The Arbor Company, based in Atlanta, GA, manages more than 40 senior living communities in ten states with more in the pipeline. In business for over 30 years, we have established a national reputation as a leader in senior care—independent living, assisted living, and memory care. We are a fast-paced and growing company that thrives on a culture of deep mutual respect and accountability. The tenure of our executive team, including community-based leaders, is exceptional. We are dedicated to the seniors we serve, their families, and to each other. Our culture is unparalleled and a terrific fit for self-motivated, creative, and dedicated leaders with a passion for senior care.

Arbor9

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program

Schedule:

• 8 hour shift

Work Location: In person