Assistant Director, Residential Services

Summary: The Arc of Union County Inc. is a leading provider of Person Centered services to individuals with intellectual and developmental disabilities through various services and programming.Under the direction of the Director, Residential, or designate, Assistant Director, Residential is responsible for the overall management and supervision of assigned programs within The Arc of Union County. The Assistant Director, Residential is responsible for providing programmatic direction and leadership to all assigned programs. Additionally, the incumbent will be responsible for the implementation of new programs and services as directed. The incumbent will assemble staffing teams and assure the development of staff competencies and the quality of service delivery in assigned programs and in accordance with a “Person Centered” philosophy to enhance achievement of full social inclusion, independence, and personal and economic well-being.

The incumbent provides oversight to ensure implementation of strategies necessary to assist the individual in progressing toward his/her personally defined outcomes as indicated in the Individual Service Plan (ISP). This position requires thorough knowledge of Fee for Service model system. The incumbent is a member of a support team assessing individual support needs and determining relative need for services.

The Assistant Director, Residential will assure compliance with program policies and procedures, and ensure the programs operate in a safe, therapeutic and efficient manner. This position is responsible to ensure that all programs are providing a comprehensive and successful effort that lead to the full inclusion of all individuals served in community life and address their social, vocational, recreational, daily living and health needs. This position requires that information related to service recipient, employee, program operations is handled, channeled, managed and delivered professionally to the appropriate and right personnel or party consistent with agency and department policy.

The Assistant Director, Residential is On-Call for all assigned programs, and responsible for the direct supervision of Supervisors, Residential assigned to their area of responsibility, as well as supervisory evaluations and personnel actions. Foster and maintain positive employee/management relations; develop an atmosphere of cooperation and teamwork. As part of the supervisory and monitoring responsibilities of this position, the incumbent may be required to train others in all aspects of program functions as directed; this will include but not limited to health related training, transporting, vehicle operation, etc.

This is an exempt position reporting to Director, Residential.

This position requires completion of DDD System Mandatory Training Bundle within 90 days of hire, DDD and Agency Orientations, other designated trainings and a minimum of 12 Hours of Professional Development completed annually.

This position requires that information related to service recipient, employee, program operations, agency is handled, channeled, managed and delivered professionally to the appropriate and right personnel or party consistent with agency and department policy. Any misuse, mismanagement, etc. of information obtained, accessed, discussed, or provided to position may result in removal from managerial role or position capacity.

Skills: This position requires Proficiency in Windows software, Ability to use a data entry software such as Therap, Ability to complete Shift and Individual Served ISP Data entry in web based electronic platform.This position requires excellent interpersonal and conceptual skills; proficiency in all areas of service listed above; strong management, leadership, planning and communication skills; ability to manage information effectively. Knowledgeable on staffing function and employment related legislations. Ability to diagnose and resolve problems, inspire and provide guidance to supervisors and work with various disciplines. Demonstrate ability to make managerial decisions and taking action. Ability to utilize Windows Software, audit invoices and review expense report. Knowledge of Fee for Service model system required.

Qualifications: Minimum 5 years of successful middle level to upper management supervisory, programmatic, operations and administrative experience required encompassing progressive management experience working with people with Individuals with Developmental Disabilities, at least two of which shall have been supervisory at front line management; and extensive knowledge in the design and supervision of residential program (s) serving individuals with I/DD, development of staff. Bachelor’s degree required in related field. Master’s degree preferred. Demonstrate strong management, leadership, planning and communication skills. Demonstration of a thorough understanding of knowledge, abilities and skills outlined above. Must have a full knowledge and proficiency in all standards governing services including but not limited to Community Care Waiver, Center for Medicaid Services, Office of Licensing, Adult Day Habilitation, HUD, CARF Accreditation, etc. Flexibility and ability to thrive and perform in an ever-changing, fast paced and demanding environment. Must be 21 years of age or older. Must have a valid New Jersey driver’s license with abstract (not exceeding 5 points), and ability to meet agency insurability requirements. Complete State/Federal Criminal Background checks and Central Registry checks.

ADA Expectations: This position requires an employee to perform duties in an indoor and or outside setting where exposure to weather elements, dirt, and dust, unpleasant smells, and/or loud noises are possible including occasional temperature fluctuations depending on the climate/season/weather. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands: The physical demands for this position must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee may be regularly required to maintain a stationary position (standing and sitting), move/traverse, kneel, bend, reach with hands and arms for extended periods of time, twist, carry, lift up to 35 pounds, squat and drive a 6-person passenger van, may require operating manual devices such as hydraulic lifts, wheelchair lifts, vehicle doors, etc. for the purpose of transporting service recipients. Agility with wrist and finger dexterity to access, key and sort electronic information or file documents, ability to view computer and/or electronic device for extended period and other physical duties as directed by your supervisor and/or Director.

Ability to apply Agency Training Crisis Management Verbal and Physical Techniques during a crisis consistent with criteria as trained and in accordance with agency policies and procedure.

The essential Cognitive Functions of this position may include ability to analyze, compute, hear and repeat information, take notes, read documents, generate written information, independently problem solve, tolerate interruptions, maintain positive public relations, organize, verbally communicate and converse with a diverse group of people among others.

The Arc of Union County will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to The Arc of Union County.

The Arc of Union County is an Equal Opportunity Employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or protected veteran status and will not be discriminated against due to a disability.

Work Environment – The agency offers safety trainings such as Universal Precautions/Infectious diseases, COVID-19 Education and Safety Practices among others to promote a safe environment for all employees and service recipients including visitors. Personal Protective Equipments and necessary supplies such as disinfectants are supplied to all employees free or charge. Each employee is responsible to complete offered trainings and implement the health and safety protocols and mitigation practices consistently.

The agency may assign employees to any duties and to any work site it deems necessary in its sole discretion.

This is an administrative position, you are required to communicate abrupt absence directly to your supervisor/operations management and verbally handover (not necessary physically) programs to your supervisor for the smooth operation of programs and the safety and wellbeing of the service recipients.

This position requires four (4) weeks’ notice prior to leaving on resignation.

Job Type: Full-time

Pay: $69,253.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Healthcare setting:

• Group home

Schedule:

• 8 hour shift

Education:

• Bachelor's (Preferred)

Experience:

• Supervisor/Management: 3 years (Required)

License/Certification:

• New Jersey Driver's License (Required)

Work Location: In person