The Aspenwood Company, a leader in the senior living industry has an outstanding opportunity for an Executive Director at our Villgage on the Park Denton location an Assisted Living with Memory Care senior living community.
The Executive Director is responsible for the overall performance of the community including budget and financial covenant compliance, (Net Operating Income, bank covenants, etc.), resident and employee satisfaction, and a community that is safe and well maintained. Must be able to plan, implement, direct and monitor effective Independent Living, and/or Assisted Living and Memory Care systems in accordance with the company’s philosophy, policies, resident rights, and state regulations. Must desire to work with seniors and have a tolerance for behaviors associated with dementia and other aging processes. Abides by and upholds company core values
Leadership
Responsible for the general well-being and health of residents in the Community. Works in collaboration with all disciplinary team members to coordinate every aspect of resident care.
Ensures the Community models the organization’s core values in a way that reflects the best image for the greater communities we serve.
Addresses all issues and/or concerns of resident’s family members and ensure prompt resolutions for overall family satisfaction.
Promotes leadership development for community directors and identifies potential team members that demonstrate leadership potential.
Financial
Responsible for meeting or exceeding budget and financial covenants. Budget and financial targets will be provided annually and reviewed monthly with the assigned corporate support team.
Participates in the annual operating and capital expenditure budget preparation process.
Reviews monthly financial statements for accuracy and provides detail for any deviations from budget.
Monitors spend down worksheets throughout the month to ensure budget compliance
Ensures resident billing is timely and accurate and monitors resident receivables to ensure funds are collected per the Resident Agreement.
Reviews and approves or denies proposed sales concessions assuring compliance with budget and financial requirements.
Closely monitors labor metrics to assure budget compliance
Sales and Marketing
Oversees and ensures marketing plans are developed, implemented and updated throughout the year.
Meets weekly with sales teams to review census, strategy and upcoming events.
Conducts tours and meets with prospective residents and their families as needed.
Assists with the closing of the sales process and conducts lease signings.
Human Resources
Ensures Community is appropriately staffed at all times with the right personnel in the right places.
Maintains continuing education requirements for all staff (including self), as required by professional licensures and state regulations.
Responsible for hiring, training and managing staff. Ensures processes in place for onboarding all staff per company guidelines.
Performs annual and as needed performance reviews for managers and ensures complete timely reviews for community team members
EOE/M/F/D/V
Additional Responsibilities:
Liaison for all State matters before, during, and after formal licensing inspections.
Develops, monitors, and participates in the Manager on Duty (MOD) rotation.
Responsible for overall safety of residents, team members and community to mitigate risks.
Conducts job responsibilities in accordance with the Company’s Code of Business Conduct, appropriate professional standards and applicable state/federal laws.
Member of Community’s emergency response team.
Maintains a professional appearance and good personal hygiene per company policies.
Performs other related duties as assigned.
Education/Training/Experience
Associate’s or Bachelor’s degree in healthcare, business or related field or equivalent experience required.
Preferred minimum three years’ experience as an Executive Director in senior living or hospitality management.
Education and license in good standing by the state licensing authority upon hire or within the required regulatory requirements.
If licensed or certified, must maintain valid Continuing Education credits as required by the State.
Valid Driver’s License and clear driving record that meets the requirements of our insurance carrier.
Skill, Qualities and Characteristics:
Knowledge of applicable state and federal regulations.
Must have strong leadership and team building skills, with the ability to motivate and hold others accountable others.
Ability to read and interpret financial statements and manage a budget.
Working knowledge of computer programs including MS Word, Excel and Outlook, Yardi and payroll software a plus.
Must possess excellent English written and verbal communication skills.
Organizational and time management skills.
Must be flexible with changing priorities and able to communicate in a diplomatic and professional manner
Must be flexible in the hours, shifts and days available to work
May require Nights, weekends and under emergency situations.
Excellent hospitality skills.
Financial acumen sufficient to operate assigned community in compliance with annual operating budget and financial covenants.
Pre-employment background check and drug screen required.
EOE/M/F/D/V