FT Coach & Customer Success Manager (CSM) Williamsburg Athletic (WBA)

Responsibilities

• Coach avg 15 classes across squads and drop-in classes
• Vett and qualify potential members to align with The AC values
• Onboard and retain members of Williamsburg Athletic
• Manage all aspects of squad membership
• Nurture member relationships
• Deliver training programs in accordance to The AC Standard
• Actively engage in community through official and non-official channels
• Creatively problem solve for unique challenges within squads and club

Qualifications

• NASM CPT or equivalent
• 2 years coaching group fitness
• 1 year CRM experience
• 2 years Customer Service Experience
• Outgoing and social personality, interested in others and keen to get to know people