Exempt/Non Exempt:

Why Choose a Career with the AAA The Auto Club Group (ACG)

You're a leader at heart and know how to empower a team to be their best. You enjoy a job that keeps you busy, but also one that provides for you and your family. At AAA The Auto Club Group (ACG), you will find that you can have a fulfilling career and will be joining a company that truly cares about their members and employees. Continue reading to see what our Fleet Manageropportunities are all about!

This is an in-office role located in Naples, FL. Starting rate between $71,000 - $80,000 annually.

A day-in-the-life of a Fleet Manager:

Our Fleet Managers oversee towing operations on a twenty-four (24) basis to ensure prompt, efficient and courteous towing, recovery and emergency roadside service to all customers, clients, AAA and affiliated Club members. As a Fleet Manager, you will also lead a team of Fleet Supervisors, Dispatchers and Drivers to ensure timely completion of daily tasks.

In this role, you will alsohave the opportunity to:

• Increase revenue by servicing existing clients and expand base of commercial towing accounts

• Analyze and resolve member complaints concerning driver performance

• Investigate and mediate damage claims

• Monitor equipment repair or replacement, including the ordering of supplies and verifying payment for all supplies

• Monitor incentive bonus programs, including compiling data and preparing reports on program performance

• Update maintenance files, as regulations and rules change, to ensure compliance with Local, State & Federal requirements

• Interview and hire new employees to join the Fleet team for assigned locations

How we reward our employees:

In addition to a competitive starting salary, ACG offers excellent and comprehensive benefits packages:

• Fully paid training

• Medical, dental and vision benefits

• 401k with employer match

• Paid parental leave and adoption assistance

• Paid Time Off (PTO), company paid holidays, CEO days and floating holidays

• Paid volunteer day annually

• Tuition assistance program, professional certification reimbursement program and other professional development opportunities

• AAA Membership

• Discounts, perks,rewards and much more

We are looking for candidates who:

Education

• High School Diploma or equivalent (GED)

Experience

• Automotive industry and/or emergency roadside service background

• Knowledge of towing procedures, vehicle and equipment maintenance

• Supervisory ability to include: scheduling, staffing, budgeting, decision making, analysis and problem solving, evaluating employee work performance

• Ability to interpret contract and bid documents, in addition to contract negotiation skills

Certifications / Licensure

• Valid state driver's license and excellent driving record without physical restrictions that would prevent driving during day or night hours or for extended periods of time

• Must successfully pass DOT physical / certification process

Preferred Qualifications

• College level coursework in Business Administration or a related field

• Prior Management experience

• Experience with operating towing equipment

Work Environment

Works in a temperature controlled office environment with exposure to slightly dirty conditions. Occasional (up to 30% of work time) exposure to temperature extremes.

Must be able to stand/walk, climb/stoop/kneel and lift/push/pull; in order to inspect vehicles and equipment

Interested in learning more? Apply Today!