58 Customer Service Representative - 21505 Jobs in Centennial, CO
The Bergaila Companies is Hiring a Customer Service Representative - 21505 Near Centennial, CO
Hours are Monday - Friday, 8:00am - 5:00pm
- This position is on-site **
- This position has a pay rate of $22/hr **
- Candidates must have 3 years of call center / customer service experience to be considered **
- Receive and respond tactfully and resourcefully in the process of seeking resolution to inquiries, issues and complaints reported by citizens
- Monitor compliance with performance standards, provide reports through the work management system and assist with managing work order system asset modules in support of all project divisions
- Assist all department heads in working with citizens and community groups to resolve neighborhood concerns
- As a call-center agent, receive complaints or inquiries via telephone, electronic mail or website requests from the public and provide answers, if known or through research, or make the proper referral
- Conduct research and prepare correspondence in response to public inquiries
- Maintain knowledge of various issues surrounding the City, Mayor and Council
- Coordinate resources to respond to citizen’s questions and concerns
- Assist the department in preparation of monthly progress reports
- Assist with preparing and analyzing weekly and monthly reports, generated through the work management system, that monitor compliance with performance standards and inventory control
- Perform data entry in the work management system to initiate and update work requests and complete work requests or work orders
- Attend system administration meetings related to the work management system and process
- Performs other similar duties as assigned
- High School Diploma or GED
- 3 years call center or customer service experience is required
- Knowledge of Microsoft Office
Job Summary
Temporary
Business Services
$39k-49k (estimate)
07/03/2024
07/28/2024
bergaila.com
HOUSTON, TX
100 - 200
1987
CHRIS BERGAILA
$10M - $50M
Business Services
Related Companies
About The Bergaila Companies
The Bergaila Companies are a leading supplier of Oil and Gas/Energy Industry Staffing Services to the worlds most prestigious organizations. We consistently achieve reputation for quality service excellence through reliable, specialized and efficient technical services. At Bergaila, we view our Clients and our Employees as our partners, demonstrating an unwavering commitment to flexibility in meeting the contract and direct placement needs of all we serve. The Bergaila Companies are devoted to connecting industry professionals with renowned organizations, aligning Employees with the Client's c...orporate culture and vision through a robust assessment, screening, and selection process. Our unsurpassed data management system delivers immediate and effective results through instant candidate-requisition matching. For many eligible Employees, the availability of health insurance and/or other benefits is a key factor when considering an assignment. Therefore, The Bergaila Companies offer a distinguished market competitive benefits package ensuring we consistently attract and retain our Employees. Our Team provides noteworthy, personable, and dependable service to our Employees, many of whom transfer to other long-term assignments or direct placement opportunities with our Clients. Experience a professionally run organization founded on quality service excellence and the commitment to connect Oil and Gas/Energy Industry Professionals with distinguished Clients. Contact us today and allow our Team to engineer your perfect fit!
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The job skills required for Customer Service Representative - 21505 include Customer Service, Call Center, Microsoft Office, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative - 21505. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative - 21505. Select any job title you are interested in and start to search job requirements.
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