Position Overview The Regional Director provides leadership, administrative guidance, and direction to department Directors and Managers reporting to this position. Proficient in:Preparing and monitoring budgets, planning, organizing, leading, and controlling departmental operations, goal setting, disciplining, counseling, interviewing, hiring, firing, and other management dutiesCommunicating with patrons, beneficiaries, and other stakeholders of The Blood ConnectionPerforming statistical analysis to track and trend pertinent data, participating in strategic planning for divisionOverseeing current good manufacturing practices (cGMPs) and the effectiveness and efficiency of the departments reporting to this positionWorking with others to fulfill the mission of The Blood ConnectionEssential Functions Systems and processes managed: either as primary responsibility or collaboratively with other VPs, Department Directors, or Managers: Blood Donor Recruitment System:Field recruitmentCall-center recruitmentDonor incentive managementSpecial event blood drive managementBlood Collection System:Whole blood (non-automated) collections:Fixed sitesMobile operationsAutomated blood component collections:Fixed sitesMobile operationsFacilities ManagementFleet ManagementProcurement and Materials Management SystemGeneral Organizational Responsibilities:Understands and supports the quality goals of the companyDevelops methods to direct and control processes for which accountablePersonnel-related Responsibilities:Evaluates personnel requirementsBudgets personnel FTE’s appropriate for performance of assigned tasksEvaluates Employee Qualifications:Develops job descriptions for those positions supervisedInterviews applicants for positionsHires qualified personnelEvaluates personnel performance in terms of job accountabilities, objective measures, and pre-defined standardsCoaches, counsels, and disciplines personnel as requiredOrients and Trains Personnel and Verifies Competency:Participates in organizational orientationOrients new staff to department and job specific knowledgeDevelops training plans, training syllabi, training topics/classes in terms of job description expectations and job specific duties, quality issues, safety, computer – based functions, and personal developmentTrains staff to meet individual needs, regulatory, and accreditation requirements, and the changing needs of the companyEnsures staff competency (sufficient skills and knowledge to perform job)Assesses competency initially during job task trainingAssesses ongoing competency after six months and annually thereafterRetrains as necessaryDocuments all training and competency assessmentsDocuments and Record Management:Document Control:Ensures procedures and forms are uniform and adhere to the organization’s document control directivesComplies with the organization’s document control directive in terms of uniformity of design and layout; document approval and use; avoidance of antiquated documents; archiving of replaced documents; and document storage, retention, and retrievalEnsures records are generated according to instructions in related procedures, and those applicable regulatory requirements and accreditation standards are met in terms of record review, retention, and storageProcess Control Responsibilities:Develops and implements process control measures such as:Process flow chartsWritten controlled policies, process descriptions, and proceduresWritten controlled training plans and competency assessmentsForms and records linked to procedures, training plans, or competency assessmentsQuality control of equipment, reagents, and blood componentsManual or computer-based process control toolsMonitors and benchmark comparisons of specified operating conditionsStatistical process control measuresPreventive maintenance of equipment and facilitiesOperational self-assessmentsInternal quality controlChange Control:Submits change control requests to the Quality Assurance Department to propose changes to critical processesProcess Improvement:Performs statistical monitoring of manufacturing systems to provide tracking and trending of events to maintain “in-control” processesDevelops process validation protocols to establish documented evidence that manufacturing processes can produce biologics that comply with pre-established specificationsEvaluates existing processes and directs modifications to improve the overall outcomeStrategic Planning:Oversees the evaluation of new technologies that may increase staff efficiency or improve the quality and/or quantity of finished productDirects the expansion of services and products based on customer’s request or community needsProvides support to executive management for the evaluation, planning, and execution of expansion into regions not served by TBCTechnical Support:Provides technical support to all departments within The Blood ConnectionProvides technical support to all stakeholders of The Blood ConnectionAccountabilities:Ensures that directed departments meet objectives (stated elsewhere)Ensures that directed departments operate within limits of operational constraints (stated elsewhere)Minimum QualificationsBachelor’s degree in a related fieldFive years in a technical or laboratory setting, including at least 5 years of progressive management experienceBackground in blood banking or other regulated biologics manufacturing facilitiesValid Driver’s License with no major infractions and dependable transportationSelf-starter and able to function independentlyMotivated to remain abreast of blood bank technologyAbility to communicate effectively, tactfully, and courteously to patrons, donors, sponsors, and co-workersAbility to organize and prioritize workload and meet deadlinesExcellent analytical, organizational, interpersonal, verbal, and written communications skillsStrong computer skills including intermediate skill level with Microsoft Word, Excel, and PowerPointAbility to work with all levels and in a diverse work environment Physical Demands The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting up to 25 poundsSitting, standing, or walking for an extended period Bending and twisting