3 Onsite Support Technician II Jobs in Arlington, VA
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Onsite Support Technician II
$65k-86k (estimate)
Full Time | IT Outsourcing & Consulting
2 Weeks Ago
The Bowen Group Inc. is Hiring an Onsite Support Technician II Near Arlington, VA
This position requires a US CitizenshipThis position is On-Site in Arlington, VAThis position is contingent upon passing a Public Trust Clearance, with a heavy emphasis on your Financial History.Responsibilities
- Act as a lead technician in the performance of onsite Support activities.
- Perform complex installations and Configurations of desktops, laptops, mobile devices, and associated Peripherals and related Software.
- Lead teams in the performance of onsite Updates, Configuration changes, or Software installations.
- Lead teams in the performance of bulk MACDs.
- Lead technical Support and setup during special events such as conferences.
- Provide lead technical assistance to End Users. vii. Liaise with and Support Customer VIPs.
- Resolve escalated Service delivery issues, including communicating Service delivery issues to the appropriate internal stakeholders, and Support communications to the field force from the business liaisons regarding Service delivery issues.
- BS/BA in Computer Science, Information Technology, or an equivalent combination of education or experience.
- Five or more years of experience in service delivery and Network hardware and software Configuration troubleshooting.
- Experience with various desktop systems, operating systems, and diverse technical environments.
- Excellent customer service orientation and verbal communication skills.
- Experience Supporting Windows Operating Systems, MAC Operating Systems, MS Office, VPN, local and Network printing, and mobile device services such as ActiveSync.
- Ability to install Software for and troubleshoot a wide range of Applications.
- Experience in a financial services environment preferred.
- Analytical thinking and problem-solving ability.
Job Summary
JOB TYPE
Full Time
INDUSTRY
IT Outsourcing & Consulting
SALARY
$65k-86k (estimate)
POST DATE
06/08/2024
EXPIRATION DATE
07/05/2024
WEBSITE
bowenmedia.com
HEADQUARTERS
MINEOLA, NY
SIZE
<25
FOUNDED
2004
CEO
DANIEL BOWEN
REVENUE
<$5M
INDUSTRY
IT Outsourcing & Consulting
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